Job overview
Join Our Team as an Informatics Support Officer / Clerical Team Leader
Are you ready to take the next step in your career with a unique opportunity to support and shape imaging informatics? We are offering a full time position at Hinchingbrooke Hospital, where you will play a key role in supporting the Diagnostic Imaging Department within NWAFT.
About the Role
You will work closely with the Clerical Manager and Clinical Systems Team within Diagnostic Imaging to deliver exceptional informatics services. Your responsibilities will include:
- Supporting the clerical team across the Trust.
- Managing and analysing diagnostic imaging data.
- Overseeing day-to-day administration within the department.
- Performing basic statistical analyses and generating reports.
- Producing regular feedback reports for staff and local healthcare providers as directed by the Diagnostic Imaging leadership team.
In addition, you will be required to deputise for other team members during their absence and contribute to maintaining high standards within the department.
Why Join Us?
- Be Part of a Dynamic Team: Work in a fast-paced, innovative environment supporting critical healthcare services.
- Enhance Your Skills: Gain hands-on experience in diagnostic imaging informatics, data management, and team leadership.
- Make an Impact: Your work will directly contribute to improving patient care and service delivery within the Trust and local healthcare community
Main duties of the job
- Responsible for the weekly clerical rota.
- Responsible for clerical annual leave requests.
- Deputise for the Clerical Manager.
- Carry out MPAs on clerical team members.
- Plan, organise and prioritise a broad range of complex activities including their own and other staff members.
- Problem solve and trouble shoot within an unpredictable environment to ensure continuity of service.
- First point of contact for clerical issues on the Hinchingbrooke site.
Detailed job description and main responsibilities
Please see the attached job description which gives full details of the role. Alternatively call to arrange an informal visit to meet the team.
Person specification
Education
Essential
- Degree or equivalent level of experience
- GCSE OR Equivalent
Desirable
- Qualification in information systems / Microsoft software packages
Experience
Essential
- Experience using Microsoft Office
- Support role within NHS environment
- Team working and unsupervised working
- Experience of dealing with conflicting priorities
- Dealing with staff, management and supplies at all levels
Knowledge / Key Skills / Abilities
Essential
- NHS / public sector experience and knowledge
- Accuracy and attention to detail
- Ability and willingness to learn and develop new skills and techniques
- Ability to manage own workload unsupervised and under pressure
- Excellent customer services skills
- Excellent organisation and time management skills
Desirable
- Knowledge of NHS information and reporting systems
- National and local NHS targets and initiatives
- Knowledge of CRIS, PACS & Clinisys Ice
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Applying for this NHS job
This advert is for Informatics Assistant / Clerical Team Leader with North West Anglia NHS Foundation Trust in Peterborough, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 06 Aug 2026.
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