Job overview
An exciting opportunity is available to join the Patient Safety Team. We are looking for a hard-working individual to join our busy team. The role will support the team with administrative duties ensuring that the patient is fundamentally at the heart of everything. This role requires excellent communication skills, the ability to multitask and prioritise workload under pressure as it is a very faced pace environment.
A core function will be to support the Patient Safety Team.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The post holder will provide comprehensive administrative and secretarial support to the Patient Safety team, acting as the first point of contact for enquiries and ensuring these are managed efficiently. They will coordinate meetings and diaries for senior staff, alongside maintaining effective administrative systems, records, and correspondence in line with organisational requirements.
The role involves progressing actions, and supporting data management, including the use of Datix and Microsoft Office systems.
The post holder will communicate confidently with internal stakeholders and external partners, handling sensitive information with professionalism and discretion.
They will also support wider team functions, including financial administration and service cover where required, while working independently to prioritise workload and meet deadlines.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
Essential
- Experience in an administrative setting
- Proficient in Microsoft Office software
- Excellent organisation and time management skills
- Excellent attention to detail
Qualifications
Essential
- Up to GCSE standard for Maths and English or equivalent experience
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Applying for this NHS job
This advert is for Incident and Investigations Administrator with Betsi Cadwaladr University Health Board in Bangor, North Wales, Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum. The contract type is Permanent: Full Time. The application deadline is 08 Jul 2026.
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