ICT Asset Management Officer

Job overview

The ICT Asset Management Officer role is a mixture of working within the ICT Developments Warehouse at Blackpool Victoria Hospital and taking kit and doing stock audits for University Hospitals Morecambe Bay sites (Barrow, Kendal And Lancaster). While maintaining the data within the Trust’s Configuration Management Database (CMDB).

The ICT Asset Management Officer is responsible for performing regular audits on Trust ICT assets by analysing and interpreting data from various ICT systems or by physical audits across NHS sites. They are also responsible for monitoring the usage of assets (hardware and software) to ensure effective utilisation throughout its lifecycle.

When working in the ICT Developments Warehouse, they are a focal point for internal & external customers for asset availability. They are responsible for a variety of activities from receipt to the disposal of ICT assets, including stock management and allocation; ensuring all tracked assets are added to the Trust’s CMDB and maintaining a safe and secure warehouse environment.

Main duties of the job

Accepting Deliveries of  varies types of ICT Equipment

Tagging and Recording of All Received ICT Equipment to be input in to trusts Configuration Management Database systems.

Assign Equipment to requests, Liaise with engineers to assist in scheduling and prioritising own work whilst maintaining data integrity within a secure and controlled environment

Stock Management and Audits of Equipment on Warehouse area's

Perform inventory audits of all ICT equipment in use across the Trust(s), at all sites, via liaising with users to validate data or visiting sites to take inventory, recording and reporting on any discrepancies.

Process out of date IT Equipment to be disposed to maintain the trusts Waste management and Information governance policies

Collect equipment from all NHS sites identified as no longer in use and return to the warehouse for disposal or reuse.

Interrogate and manipulate data sets using a variety of applications to ensure accurate records are being maintained. Addressing any anomalies within the data sets and escalate any issues that cannot be resolved.

Detailed job description and main responsibilities

• Maintain Licencing records, archiving and removing obsolete licences as required
• Maintain data integrity of CMDB (hardware and software), performing regular audits on the data and addressing any anomalies as identified
• Assist in the standardisation of applications and hardware by logging pro-active incidents for engineers to upgrade/replace non-standard items
• Maintain list of ICT contracts within the CMDB and liaise with Contract Managers to keep the records up to date
• To receive goods from suppliers and carriers into the ICT Warehouse and to document such deliveries using the appropriate, procedures. Check and inspect deliveries to ensure accurate quantity and type and are of acceptable quality. Dispose of packaging recycling where possible
• To prepare goods for return. Liaising with carriers and obtaining signatures when dispatched
• To security tag and property mark all items to be placed in the Trust’s CMDB and to upload the data onto the CMDB
• Maintain computer records on the CMDB by entering and retrieving information related to the receipt, storage, allocation & disposal of equipment, to ensure the smooth running of the warehouse
• Utilise space to its optimum efficiency while maintaining good housekeeping standards, including undertaking routine cleaning duties of the warehouse areas
• Ensure stock is rotated as appropriate, including equipment stored in the cages out on other NHS sites.
• Protect stock from destruction, abuse, fire and theft whilst in the care of the warehouse
• Agree re-order levels of stock items and review with management on a regular basis. The post holder will be required to produce and interpret reports to illustrate usage of equipment
• To generate and provide stock lists on a monthly basis for stock checking purposes, carry out continuous stock checks and ensure that stock levels are adjusted accordingly. Details of items counted and quantities in stores to be maintained on stock sheets and the relevant Trust(s) computer systems. Liaise with teams/management on slow moving/obsolete items.
• Assign equipment to jobs, Liaise with engineers to assist in scheduling and prioritising own work whilst maintaining data integrity within a secure and controlled environment
• Manage the receipting of returned/replaced equipment for disposal or reuse as appropriate, monitoring disposals and ensuring data related to those assets is archived or updated as applicable on the relevant systems, including the CMDB
• Ensure data and any reusable parts are removed from returned equipment prior to disposal, in line with Trust policy
• Manage 3rd party collections, including redundant hardware and bulk recycling, preparing/processing items ready for the collections
• To support the Requisitioning Team, having a working knowledge of the relevant computer systems, to ensure the department operates within the Trust(s) policies and procedures including Standing Financial Instructions and Standing Orders
• Work independently for most of the time, guided by standard operating procedures. Generate own daily work plan in line with customer requirements, re-prioritising work to accommodate unscheduled changes
• Be flexible in covering the duties of other staff as required, including providing query support on ICT procurement processes
• Undertake relevant continued professional development.
• To adhere to the current departmental uniform/dress code
• To perform regular Health & Safety audits on the warehouse working areas
• Work in accordance with the requirements of statute, technical guidance and codes of practice and Trust and Departmental Policies and Procedures
• Travel between sites for equipment delivery/collections and when performing audits, using Trust vehicles where appropriate.

Please see the attached Job Description & Person Specification before applying, and for further information.