Job overview
Surrey Downs Heath and Care
To provide an effective and efficient comprehensive administration service for Surrey Downs Health & Care Partnership (SDH&C). Ensuring that the service provided meets agreed quality standards. Develop positive relations with managers and staff within SDH&C to provide relevant HR related advice and support.
Main duties of the job
Plan and organise own work assessing priorities on a day to day basis and planning ahead to meet ongoing schedule of strict deadlines;
Support the Head of HR with diary management and administration tasks as and when needed.
Maintain high standards of confidentiality at all times; Identify and take personal responsibility for maintaining and development (professional) knowledge and expertise, agree and working towards the achievement of a Personal Development Plan.
Continually strive for service improvement to support the highest quality of patient care, service provision and business objectives;
Any additional SDH&C project-based support as applicable
Able to support the Recruitment administrator, HR Systems Specialist & Resourcing Advisor & Business Partner as and when required – such as fluctuations in capacity & annual leave.
Detailed job description and main responsibilities
Principle Duties to include:
First point of contact for SDH&C staff for HR queries – manage the HR queries inbox ensuring that queries are directed appropriately and in a timely manner.
Assist with the review & updating of HR policies. Ensure that revisions to policies are disseminated to the teams and uploaded to the intranet.
Produce and review template documentation/ proformas in relation to HR processes, such as 1:1s, appraisals and mid-term reviews.
Responsible for maintaining personnel files within appropriate timescales - ensuring all HR documentation is stored securely and every employee has the correct documentation stored.
Support the HR/OD Advisory and Business Partner in the management of employee relations, acting as a formal note-taker during grievance, investigation and disciplinary meetings and distributing required correspondence when required.
Maintain SDH&C staff database with up to date employee information.
Monitor fixed term contracts, professional registrations, DBS and right to work.
Advise on terms and conditions queries such as annual leave and basic terms and conditions seeking advice from HR Business Partner for complex queries
Support with updating the SDH&C handbook.
Person specification
Skills
Essential
- Able to work independently and under pressure, planning work appropriately to meet deadlines
- Demonstrates good communication and interpersonal skills
Experience
Essential
- Experience of working in a customer focussed environment, demonstrating a commitment to providing customer service to a high standard
- Previous administration experience in a busy office environment
Desirable
- Experience of working with confidential, sensitive data
- Some practical knowledge of HR systems and HR processes
Qualifications
Essential
- Educated to GSCE level or equivalent
Desirable
- Qualifications in Microsoft Programs
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Applying for this NHS job
This advert is for Human Resources Assistant with Epsom and St Helier University Hospitals NHS Trust in St Helier Hospital and Queen Mary's Hospital for Children, England. It is listed as a Manager and corporate role. The advertised salary is £27106.00 to £28850.00. The contract type is Permanent: Flexible pattern - minimum of 4 days per week. The application deadline is 13 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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