HR Hub Officer

Job overview

Are you a highly organised and proactive individual with a passion for delivering excellent customer service?

Join the HR Hub team at the North West Ambulance Service NHS Trust, where you’ll play an important role in supporting the HR administration services that help keep our organisation running effectively.

This is a full-time, permanent opportunity offering agile working, with a combination of home and office-based working, flexible working arrangements, and a minimum of 27 days annual leave per year.

As a HR Hub Officer within Recruitment, you’ll support a range of recruitment administration activities, helping to deliver an efficient, professional, and customer-focused service to managers, employees, and candidates across the Trust. You’ll contribute to ensuring a positive employee experience throughout the recruitment and employment journey.

If you enjoy working in a busy environment, have excellent attention to detail, and take pride in delivering high-quality recruitment support, we’d love to hear from you.

Main duties of the job

In this role, you will:

• Provide professional, responsive, and customer-focused advice and guidance to managers, staff, and prospective employees.
• Support recruitment/HR administrative processes in a timely and accurate manner.
• Maintain high standards of data quality across recruitment and payroll systems, ensuring confidentiality and compliance at all times.
• Assist colleagues across the organisation with efficient and effective recruitment administration support.
• Produce reports and support data monitoring activities to help inform decision-making and service improvement.
• Contribute to the continuous improvement of HR Hub processes and ways of working.

To be successful in this role, you will have:

• Experience working in a fast-paced, customer-focused administrative environment.
• Strong administration and data entry skills, with excellent attention to detail.
• Experience using HR, payroll, or other web-based systems; knowledge of ESR would be advantageous.
• Excellent organisational and communication skills, with the ability to manage competing priorities effectively.
• A good understanding of HR processes and procedures, including Agenda for Change terms and conditions.
• The ability to work both independently and collaboratively as part of a team.

If you are motivated, reliable, and looking to make a meaningful contribution within a supportive HR team, we encourage you to apply.

Detailed job description and main responsibilities

Please ensure you read the attached job description and person specification in full before applying.

Unfortunately this role does not qualify for sponsorship and we will be unable to offer this for this position.

Please note, previous applicants from the last 6 months need not apply.