Job overview
We are recruiting for a Housekeeper - Maternity who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be responsible for the provision of a high-quality service by meeting and greeting visitors to the ward. You will support the ward manager and the ward clinical team in ensuring a customer friendly approach is used in interactions with patients and stakeholders.
You will also support the general running of the ward by being involved in general organisational.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
You will serve the meals and drinks to our patients throughout the shift.
Do ordering and stocking up of the wards products.
Ensure kitchen is cleaned and efficient running.
Communicate with the patients and relatives of their nutritional needs.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Skills
Essential
- Motivation and initiative to work alone, and within a team.
- Able to organise and ensure that the environment is conducive to health care.
- Politeness, approachable with all patients, staff, and visitors.
- Confidentiality
- Flexible/adaptable.
Knowledge
Essential
- Knowledge of Health and safety Issues
- Clerical Procedures and Ordering of Supplies
- Working with the public
Desirable
- Patients’ nutritional needs
- Waste Management
- Infection control issues
Previous Experience
Essential
- Clear and polite telephone and verbal communications.
- Ability to work closely with all grades of staff.
- Dealing with enquiries/complaints
- Adaptability, ability to prioritise work, especially under pressure.
- Customer service focused environment.
Desirable
- Previous employment within the NHS within a hospital environment or hotel industry.
- Training in food hygiene
- Training in cleaning standards/small maintenance tasks.
Qualifications / Training
Essential
- Basic general education – English & Math
- Computer Literate
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Applying for this NHS job
This advert is for Housekeeper - Maternity with East and North Hertfordshire Teaching NHS Trust in Lister Hospital, England. It is listed as a Band 2 Estates and facilities role. The advertised salary is £25,272 per annum pro rata. The contract type is Permanent. The application deadline is 15 Sep 2026.
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