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Job overview
The Emergency Department at NNUH is seeking to recruit highly dedicated and passionate individuals to join our team as a Housekeeper. The NNUH hosts the busiest Emergency Department in the East of England seeing over 140,000 patients every year.
This role is key in continuing our #JourneytoOutstanding and ensuring that patients are at the heart of everything we do. We’re looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient care. You’ll work within a varied Multi-disciplinary Team, playing a vital part in ensuring a safe, timely and effective patient experience.
Interview date: to be confirmed
Main duties of the job
- Establish and maintain a working rapport with nursing, medical, technical, ancillary and administration colleagues
- Help with cleaning and maintain tidiness in all areas
- Assist with the cleaning of all equipment and quality testing of specialised equipment
- To be responsible for the maintenance of equipment at ward level, reporting and ensuring accurate records are kept and equipment retrieved and returned as necessary
- To check linen allocation daily, report any problems to the Ward Coordinatorand liaise with the linen room to rectify problems
- Ensure dirty linen is bagged and disposed of correctly
- Check emergency equipment is available by all beds i.e. oxygen tubing, masks, Suction.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Detailed job description and main responsibilities
Under the direction and supervision of the Nursing Staff, the post holder will participate as an integral member of the departmental team, undertaking general housekeeping duties, including some direct patient contact, to help provide a quality service.
Requirements:
- Basic literacy and numeracy skills
- Experience of ensuring a clean and tidy working environment
- Should be familiar with working as part of a team
- Has an understanding/ willingness to learn about the ordering of stock and the maintenance of equipment at unit level
- Must have good interpersonal skills
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 6231 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Skills
Essential
- Awareness/importance of Health and Safety and Confidentiality
- Communication/Telephone skills
Experience
Desirable
- Experience of working with people
- Personal experience in health care setting
Qualifications
Essential
- General education to GCSE Level or Equivalent
- Food Hygiene Certificate or willing to undertake relevant short course
Attitude & Aptitude
Essential
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
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Applying for this NHS job
This advert is for Housekeeper - Emergency Department with Norfolk and Norwich University Hospitals NHS Foundation Trust in Norfolk and Norwich University Hospital. It is listed as a Band 2 Estates and facilities role. The advertised salary is £25,272 per annum, pro rata. The contract type is Permanent. The application deadline is 07 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
