Hospital Navigator/Youth Worker

Job overview

We are seeking an experienced and motivated individual to join our Emergency Department team, providing specialist support to predominantly young people aged 11–25 years who present to hospital following interpersonal violence or exploitation-related harm. There will be times where you will be working with individuals outside of this age range.

The role will focus on delivering trauma-informed, culturally competent interventions to support young people at a critical moment following injury. The post holder will work across the Emergency Department and relevant inpatient wards to provide rapid engagement, safety planning, and connection to community services, with the aim of reducing repeat attendances related to violence and improving long-term outcomes.

This is an exciting opportunity to be involved in this project from its inception and contribute to a hospital-based violence reduction approach, working collaboratively with healthcare professionals, safeguarding teams, and external community partners to improve outcomes for young people affected by violence across Bristol.

Main duties of the job

The Youth Worker will provide specialist engagement and case management support for young people with presentations to the ED relating to interpersonal violence.

You will:

• Deliver trauma-informed interventions, support and safety planning,
• Use your established skills and experience within the community to ensure support is ongoing and tailored. Ensuring young people can leave hospital safely, with support in place.
• Provide ward in-reach support to patients admitted following violence-related injuries.
• Facilitate referrals and warm handovers to community services including youth services, mental health support, substance use services, and violence reduction programmes.
• Conducting follow-up contact following discharge to support recovery and service engagement.
• Working collaboratively with clinical teams to support safeguarding and risk management processes.
• Delivering education and training to Emergency Department and wider hospital staff on recognising and responding to youth violence and exploitation.
• Maintaining accurate records and contributing to data monitoring, audit, and service improvement initiatives.

The post holder will play a key role in supporting young people at a critical moment following injury and helping to prevent further harm.

Detailed job description and main responsibilities

Why join us?

This is more than a job, it is an opportunity to make a lasting difference at a moment when young people need support the most. By joining North Bristol NHS Trust, you will be part of a forward-thinking team, and an organisation committed to reducing violence, improving health equity, and delivering compassionate, trauma-informed care to Bristol’s young people

As this is a new role for the Trust, you will have the unique opportunity to help shape and develop the service from the ground up, working alongside passionate colleagues across the Emergency Department and wider hospital teams at Southmead Hospital. Your work will directly support young people to feel safer, access the help they need, and move forward with confidence after experiencing violence.

We are looking for someone who believes in the power of early intervention, strong relationships, and community partnership to change lives. If you are committed to empowering young people, challenging inequalities, and helping build safer communities, we would love to hear from you.

Join us and be part of a service that is supporting recovery, preventing harm, and creating better futures for young people across our communities.