Job overview
Are you a motivated, dynamic, and enthusiastic housing officer with significant experience of working with people that are homeless or rough sleeping? Would you like to work within an acute hospital supporting patients that are homeless or at risk of homelessness?
If so, we have an exciting opportunity for you to be involved in our specialist Homeless Health team at a critical time in its development. We have a Band 5 Homeless Health Housing Coordinator post within the team that we are recruiting to as our team has been funded by an extra 3 years with development opportunities.
The Homeless Health team is multi-disciplinary and operates a reactive and fast- moving service. The team is necessary to redress the stark health inequalities suffered by the homeless population. The average age of death for rough sleepers is 43 years old (women) and 47 (men) compared with 80 and 74 in the general population.
The homeless health team seeks to overcome the barriers that homeless people face accessing high quality services. Through this approach, the team also aims to reduce delayed and premature discharges, and reduce unscheduled admissions and A&E attendances.
The Homeless Health Housing Coordinator will work with patients on our wards, in Accident and Emergency (A&E) and may need to outreach into the community to support patients to secure housing, access health care and post discharge for follow ups. The post holder will be expected to work on site Monday to Friday.
Main duties of the job
- You will play a vital role in improving the quality of care for homeless hospital patients by providing specialist housing advice, advocacy, support, and quality discharge interventions, with a particular focus on accommodation options.
- Working as part of a multi-disciplinary Homeless Health team, you will ensure safe, appropriate, and sustainable hospital discharges and support patients to access housing, benefits, primary health care, and follow-up appointments after discharge.
- You will undertake detailed housing assessments that will help prove a patient’s homelessness, eligibility, priority for housing and established local connection.
- You will maintain regular contact with and support a caseload of patients during admission and post-discharge, including visiting discharge locations and escorting patients to appointments when necessary.
- You will accompany patients to Housing Options offices to provide face-to-face advocacy and resolve disputes to achieve the best outcomes.
- You will act as an advocate for patients within the clinical setting and with external agencies, clearly communicating patient circumstances to hospital staff and external providers.
- You will assist patients to understand and obtain their welfare, housing, and related rights, addressing barriers such as language, culture, mental or physical health.
- You will be good at partnership working, building relationships and liaising with Local Authorities Housing departments and hospital clinical teams.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Experience / Skills
Essential
- Direct work experience with homeless clients or clients with addictions
- Experience of independent practice with homeless people and within a team
- Experience of case management
- Experience of working in partnership and negotiating with a wide variety of agencies
- Experience of dealing with complex housing issues
- Able to work in partnership with and negotiate with a wide variety of partnership agencies, and other NHS providers.
- Ability to write a report. Good IT skills (WORD, POWERPOINT etc.)
Desirable
- Experience of working in partnership with voluntary/ statutory agencies
- Experience of working directly with statutory homeless agencies e.g. Local Authority Homeless Persons Units
- Able to influence and negotiate independently across complex boundaries
Education/ Qualifications
Essential
- Educated to degree level or equivalent experience.
- Good general knowledge base in the health issues surrounding homeless people e.g. mental health, drug and alcohol misuse, impact of health needs of no recourse to public funds patients.
Desirable
- Completed formal education / specialist course in a relevant area e.g. addictions.
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Applying for this NHS job
This advert is for Homeless Health Housing Coordinator with Imperial College Healthcare NHS Trust in London, London, England. It is listed as a Band 5 Administrative and IT role. The advertised salary is £38,488 - £46,852 pa inclusive. The contract type is Fixed term: 3 years (end date 31-Mar-2029). The application deadline is 28 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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