Home Receptionist

Job summary

If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve. We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people. Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service. By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require. What we require from you: The ability to communicate well at all levels, A committed, patient, and caring person with a sense of humour and positive outlook on life

Main duties of the job

The Home Receptionist role at Akari Care is focused on impacting the lives of older people positively. The company values creating an environment where residents are appreciated and provided with personalized care. The receptionist will be the main contact for visitors, patients, and residents, ensuring smooth operations and providing secretarial services. To thrive in this job, candidates need to exhibit excellent communication skills, compassion, respect for individuality, and a patient and cheerful demeanor. Furthermore, proficiency in the MS suite, confidentiality, honesty, and integrity are essential. The role offers continuous personal and professional development, competitive salary, pension contributions, training, and an engaging community environment.

About us

Akari Care stands out for its dedication to the elderly, delivering award-winning services that emphasize respect, value, and personalized care. Their ethos centers around ensuring residents feel valued and respected, providing them with the care they rightly deserve. The company takes pride in fostering an environment of community spirit, compassion, and excellence. Through a committed and diverse team, Akari Care ensures each residents unique needs, choices, and dignity are prioritized, essentially creating a home away from home for them. Employees are nurtured through development opportunities, extensive training, and a supportive work culture, making Akari Care not just a workplace but a closely-knit community.

Details

• Date posted: 20 August 2026
• Pay scheme: Other
• Salary: £12.76 an hour
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1539849347
• Job locations: Akari Care, Gateshead, NE9 6RL, United Kingdom

Job responsibilities

If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.

We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people.

Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service.

By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.

What we require from you:

• The ability to communicate well at all levels,
• A committed, patient, and caring person with a sense of humour and positive outlook on life,
• Highly self-motivated with an overarching purpose to provide the best service,
• To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged,
• Excellent numeracy and numerical skills,
• Experienced with all MS Suite of software,
• Confidential and appreciation of professional honesty and integrity,
• Confident team player with ability to control and coordinate areas of own responsibility,
• Genuine interest in working within a care environment including vulnerable adults (including dementia),
• Always striving for continuous personal development,
• Patient, caring, diplomatic and approachable nature,
• Actively and enthusiastically participate in any training or development offered,
• Ensure full understanding and compliance to all health and safety policies and procedures,

What is in it for you:

• A competitive salary
• Pension contribution of 5%
• Recognition schemes and rewarding referral schemes.
• Uniform provided and DBS check costs paid.
• 28 days annual leave (based on full-time hours, including Bank Holidays)
• Flexible working patterns
• Fully funded training and development
• Support with personal development plans.
• The opportunity to gain experience and develop both personally and professionally.
• An engaging community environment where everyone is respected and included.