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Job overview
Please note, you will need to provide one of the following criteria:
A Care Certificate issued by an NHS provider organisation (Care Certificate from private is not acceptable
An NVQ Level 3 in Health and Social Care certificate from a UK college.
Please note: We are unable to offer sponsorship for this post.
The Healthcare Assistant (HCA) / Healthcare Support Worker is an important part of the multidisciplinary team delivering direct care to patients under the support and supervision of a Registered Nurse. The Healthcare Assistants / Healthcare Support Workers carry out a range of personal care activities and tasks in support of and supervised by a Registered Nurse/Midwife. To achieve this, they will: Competently perform the necessary aspects of care for patients Ensure effective delivery of personal care in line with patient activities of daily living is provided to patients and that an acceptable standard is maintained. Follow all Trust policies and provide a safe and person-centred environment for the treatment of patients. Participate in personal and practice development activities to maintain standards of care
Main duties of the job
Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse. Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required. To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care. Maintain good relationships and an empathic approach to the patient’s’ family, relatives and carers and refer them to a trained nurse for any questions they may have on the client’s condition or for any suggestions or complaints that they wish to raise. Report observed changes in the patient’s physical and psychological needs. Accurately document care delivered to patients
Detailed job description and main responsibilities
To maintain patient confidentiality at all times and follow information governance policies and procedures. To participate in maintaining accurate and up-to-date records, e.g. fluid intake/output charts to ensure effective communication. To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues. To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Experience
Essential
- Experience of dealing with the general public.
- Experience of working in a health or social care environment.
Desirable
- working in r social care environment.
Knowledge and Skills
Essential
- Ability to communicate clearly and effectively.
- Effective written and verbal communication skills/literacy/ numeracy skills
- Ability to work as part of a team, as well as on own initiative.
Qualifications and Training
Essential
- Care Certificate
- Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses
- Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English
Personal Qualities and Skills
Essential
- Able to work within the scope of their practice under direct and indirect supervision by the registered professional (training will be provided)
- Ability to work with people and as part of a multidisciplinary team.
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Applying for this NHS job
This advert is for Healthcare Support worker with Lewisham and Greenwich NHS Trust in Lewisham Hospital. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 02 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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