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Job overview
Lewisham and Greenwich NHS Trust are looking for a Band 3 Healthcare support worker for the Day Care Unit. You will work as part of the multidisciplinary team, providing high quality care to patients.
The role is assisting the RN on a day to day basis as well as working alongside other members of the multi-disciplinary team. The role involves communicating to patients, cannulation, phlebotomy, ECG monitoring, and ensuring care is safe, effective and of a high quality.
We are looking for an individual with good organizational, excellent IT and communication skills, and the ability to both work under their own initiative and follow directions.
Our ideal candidate will be forward-thinking, motivated, and enthusiastic about working with people and providing personalized care.
Main duties of the job
As a member of the Day Care Unit, you will assist the qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust
Assist with the maintenance of a safe care environment including preparing and cleaning rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff
You will be an experienced Health Care Assistant and be able to use your Phlebotomy skills this is a specialist clinical support workers who take blood samples from patients, be able to insert an intravenous (IV) cannula and be able to explain the procedure to patients, provide support and reassuring patients if they are nervous or distressed.
Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals’ needs, respecting personal dignity and beliefs
Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times
Effective communication is maintained within care team and between other care teams, patients, relatives and visitors
Detailed job description and main responsibilities
Management of Patient Care
Supports RN in assessment of patient
Performs clinical baseline observations
Orientates patient and relatives to the department environment
Follows plan of care, reports any changes in the patient’s condition
Contributes with suggestions and ideas for action
Reports results of any intervention
Records and documents episodes of care in accordance with guidelines
Performs ECG recordings.
Blood Glucose monitoring
Phlebotomy and Cannulation Skills
Supporting with specimen collections
Ensuring patients receive adequate hydration and snacks after surgery
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Knowledge
Essential
- Effective oral/written communication and interpersonal skills
- Able to work as part of team Able to understand and accurately follow instructions
- Willing and able to learn new skills
- Be able to carry out ECG recordings.
Desirable
- Has experience in phlebotomy and cannulation
essential
Essential
- completed care certificate/NVQ level 3
Experience
Essential
- Relevant experience working in a similar environment
Desirable
- Keyboard/computer skills
Personal Qualities
Essential
- Commitment to own personal development
- Respects patients’ privacy, dignity and religious and cultural beliefs.
- Tolerant, calm and respectful outlook
- Able to recognise own limitations
- Presents a professional image
- Flexible attitude to work and working hours to meet service needs
- Able to consistently adopt behaviours that demonstrate a commitment to and understanding of the Trust values towards everyone who uses or delivers our patient services.
Qualifications and Training
Essential
- Literacy and numeracy to secondary school standard or above
- NVQ Level 3 in Health Care or equivalent experience
- Phlebotomy Skills
- IV Cannulation
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Applying for this NHS job
This advert is for Healthcare Support worker with Lewisham and Greenwich NHS Trust in Queen Elizabeth Hospital. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum plus HCA. The contract type is Permanent. The application deadline is 30 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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