Healthcare Support Worker - Heathfield House (Male RHS)

Requirements the employer expects applicants to meet.

• Knowledge

  Knowledge of care and related procedures, clinical observations, relevant legislation

• Knowledge

  Awareness of Mental Health and Mental Illness, its effects on the individual, family and friends. Working knowledge of the Mental Health Act with willingness to learn

• Knowledge

  Awareness of the effects of illicit drug use.

• Knowledge

  Some awareness of early prevention of violence and aggression using least restrictive interventions and practices with willingness to undertake & complete PMVA training and engage in techniques as required

• Knowledge

  Willing and able to undertake and complete the required PMVA training and engage in techniques as required, with a commitment to maintain skills in practice and attend regular update training

• Knowledge

  Able to recognise changes in a patient’s mental and physical condition and act appropriately by alerting the qualified practitioner or nurse in charge

• Knowledge

  An awareness of stigma and discrimination of people with mental health issues

• Knowledge

  Awareness of ward procedures and clinical observations

• Experience

  Experience of working with diverse groups of people developing a range of basic care skills.

• Experience

  Previous experience of working in a care setting as a nursing assistant/healthcare support worker developing competencies in basic clinical care

• Experience

  Experience of being able to plan and prioritise own work under the direction of a qualified member of staff

• Experience

  Experience of how to build up trust and rapport with people

• Experience

  Previous experience with people with Mental Health or Learning Disabilities or experience in a clinical setting related to mental heath

• Experience

  Experience of carrying out clinical observations

• Experience

  Range of work procedures and practices, base level of theoretical knowledge

• Skills and abilities

  Basic IT skills – ability to use MS outlook, word, and willing and able to be trained to use Trust IT systems and applications such as Electronic Patient Records or PARIS

• Skills and abilities

  Able to impart knowledge, supervise and direct the work of others under supervision.

• Skills and abilities

  Can demonstrate good interpersonal and verbal and written communication skills.

• Skills and abilities

  Good command of the English language both written and in spoken word

• Skills and abilities

  Ability to engage with people who are experiencing mental ill health and communication barriers.

• Skills and abilities

  Able to respond sensitively to emotional distress and utilise communication skills to deescalate people who are angry or distressed

• Skills and abilities

  Ability to remain calm in challenging situations displaying patience and empathy

• Skills and abilities

  Ability to keep confidential information, and awareness of Data Protection and GDPR.

• Education/Qualifications

  GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1.

• Education/Qualifications

  Vocational (or equivalent) Qualification at level 3 in Care or demonstrable equivalent relevant experience to this level

• Education/Qualifications

  Completion of Care Certificate or commitment to complete

• Education/Qualifications

  PMVA training or willingness and ability to complete upon appointment

• Education/Qualifications

  Short courses to undertake patient and clinical care duties