Healthcare Support Worker - Ainslie ward


Location
Torquay, England
Salary
£25,760 - £27,476 per annum pro rata
Profession
Healthcare support worker
Grade
Band 3
Deadline
01 Nov 2026
Contract Type
Permanent: contract
Posted Date
16 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

17 listed

Requirements the employer expects applicants to meet.

  • Specific Skills

    Basic computer/keyboard skills

  • Specific Skills

    Fine motor skills – for venepuncture, phlebotomy and other clinical tasks

  • Specific Skills

    Good interpersonal and communication skills

  • Specific Skills

    Able to prioritise and organise work

  • Specific Skills

    Able to work under instruction, under pressure and as part of a team

  • Specific Skills

    Record keeping competency in handwritten and electronic records

  • Specific Skills

    Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances

  • Specific Skills

    Able to manage stress in themselves and others

  • Specific Skills

    Able to offer support at times of emotional distress

  • Specific Skills

    Willingness to undertake new skills and training

  • Specific Skills

    Able to work as a team member or independently

  • Specific Skills

    Ability to adapt behaviour to changing and challenging situations.

  • Specific Skills

    To be flexible, adaptable, reliable and punctual.

  • Specific Skills

    The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by our Trust

  • Knowledge and Experience

    Understands the need for strict confidentiality

  • Knowledge and Experience

    Previous experience in a care environment or able to demonstrate a caring nature/ life experience

  • Qualifications and Training

    English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Desirable

3 listed

Additional qualities the employer would prefer.

  • Specific Skills

    Healthcare competencies appropriate to area of work

  • Knowledge and Experience

    Working knowledge of complex care needs of some families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

  • Qualifications and Training

    Care certificate

Job overview

Ainslie ward at Torbay Hospital are recruiting for a full time Healthcare Support Worker to join our fast paced 26 bedded Trauma and Orthopaedic ward.

As a Healthcare Support Worker on Ainslie ward you'll help patients during their stay by making sure they get the quality care and support they deserve. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. You will work effectively alongside Registered Nurses/Practitioners within the ward as required on a daily basis.

You will be supported with your development needs both from in house training and also external courses whilst having regular supervision and appraisals to ensure you are helped to reach your maximum potential.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths and encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team. #CaretojoinusTSD

Working Pattern:

Please note you will be required to work a combination of Long Days and Nights on a 11.5 shift including weekends and bank holidays.

Main duties of the job

  • Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight.
  • Communicating with patients, relatives and carers, assisting with clinical duties.
  • Personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
  • Work collaboratively with colleagues at all levels, both within, and outside the department.
  • To take part as requested in ward/unit meetings, encouraging effective communications between other staff.
  • At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care.

Detailed job description and main responsibilities

  • We are looking for applicants with proven experience in the care sector.
  • All new starters will be given the opportunity for specialist training and also support in completion of the care certificate.
  • For further information regarding the role responsibilities and entry requirements, please see the combined job description and person specification.

Important:

  • Unfortunately, our department are unable to support sponsorship for this role. Therefore, applicants who require sponsorship now or in the near future will not be considered for this position.
  • If you do not currently hold a Level 3 qualification, you must have an equivalent qualification or level of experience and be willing to enrol on and complete the NVQ Level 3 qualification as part of your employment.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Applying for this NHS job

This advert is for Healthcare Support Worker - Ainslie ward with Torbay and South Devon NHS Foundation Trust in Torquay, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent: contract. The application deadline is 01 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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