Job summary
Ainslie Ward at Torbay Hospital is seeking a full-time Healthcare Support Worker to join our dynamic Trauma and Orthopaedic team. We are a fast-paced ward committed to delivering the highest possible standards of care in line with each patient's assessed needs.
Our 26-bedded trauma ward provides an excellent opportunity to work alongside a highly skilled multidisciplinary team, caring for patients who often require surgery for a wide range of injuries. You will work effectively and, where appropriate, independently alongside Registered Nurses and Practitioners as part of the daily running of the ward.
In this role, you will be fully supported in your professional development through a combination of in-house training, external courses, regular supervision, and appraisals. We are committed to helping you achieve your full potential and progress in your career.
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths, encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team. #CareToJoinUsTSD
Main duties of the job
- Working clinically to ensure the safety and quality of the care given to your designated patients, under the indirect supervision of a registered nurse/practitioner
- Undertaking the following, but not restricted to, clinical tasks competently and efficiently:
- Cannulation and Venepuncture
- Wound Care
- Performing ECGs
- Competently taking and interpreting Vital signs on adults
- Able to make appropriate referrals to Adult and Child Safeguarding teams
- Supporting and working with colleagues during the shift
- Liaising with the wider MDT to maintain safety
- Helping to facilitate the development of the service as part of the wider team
- To participate in discussions and projects that will benefit the team, the patients and the ward as a whole
- Working under guidance and in conjunction with the senior nursing team and the Matron
- Following the Trust's Policies and Protocols to ensure the safety of the department
About us
Why work with us- The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay.
Listed are a few of the additional benefits that are available to you as an employee:
- NHS Pension Scheme
- Childcare at our day nursery
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Staff Discounts
- Career development and training opportunities
- Employee Support - Staff have access to a 24-hour helpline
Details
- Date posted: 17 August 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year per annum pro rata
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 388-7867604-PC&S-A
- Job locations: Ainslie Ward, Torbay Hospital, Lawes Bridge, Torquay, TQ2 7AA, United Kingdom
Job responsibilities
Full vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person specification
Specific Skills
Essential
- Basic computer/keyboard skills
- Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
- Good interpersonal and communication skills
- Able to prioritise and organise work
- Able to work under instruction, under pressure and as part of a team
- Record keeping competency in handwritten and electronic records
- Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
- Able to manage stress in themselves and others
- Able to offer support at times of emotional distress
- Willingness to undertake new skills and training
- Able to work as a team member or independently
- Ability to adapt behaviour to changing and challenging situations
- To be flexible, adaptable, reliable and punctual
- The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust
Desirable
- Healthcare competencies appropriate to area of work
Knowledge and experience
Essential
- Previous experience in a care environment or able to demonstrate a caring nature/ life experience
- Understands the need for strict confidentiality
Desirable
- Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health
Qualifications and Training
Essential
- NVQ Level 3 in Health & Social Care or equivalent qualification/experience
- English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
Desirable
- Care certificate
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Applying for this NHS job
This advert is for Healthcare Support Worker - Ainslie ward with Torbay and South Devon NHS Foundation Trust in Ainslie Ward, Torbay Hospital, Lawes Bridge, Torquay, TQ2 7AA, United Kingdom, United Kingdom. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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