Healthcare Support Worker - Adult Eating Disorder Service

Job details

• Job reference: 260923
• Salary: Band 3 (£29,103 - £31,409)
• Job closing date: 11/10/2026
• Job Type: Nursing and Midwifery
• Location: Florence Street Mental Health Resource Centre
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 01/10/2026
• Employer (NHS Board): NHS Greater Glasgow & Clyde
• Department: Specialist Services

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Adult Eating Disorder Service (AEDS) provides specialist care and treatment for adults with moderate to severe eating disorders who often present with complex mental, physical and social care needs. Based within Specialist Services in NHS Greater Glasgow and Clyde, the service delivers evidence-based treatment in community and inpatient settings, promoting recovery, personal choice and independence. Working as part of an experienced multidisciplinary team, the post holder will contribute to high-quality, recovery-focused care and support service users to achieve their individual goals while helping to prevent hospital admission wherever possible.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

Permanent Role

Florence Street Resource Centre

36 hours, Monday to Friday 9 am - 5 pm (3.30 pm finish one day to be agreed)

Key responsibilities:

The post holder will play an important role in supporting both physical health monitoring and recovery-focused interventions within the Adult Eating Disorder Service. Working collaboratively with service users, carers, families and the wider multidisciplinary team, they will develop therapeutic relationships built on empathy, respect and compassion. Responsibilities include undertaking physical health assessments, including venepuncture following appropriate training and competency assessment; supporting agreed treatment and recovery plans; monitoring and reporting changes in physical and mental health; assisting with therapeutic activities and interventions; encouraging participation in therapeutic, educational and recreational programmes; supporting therapeutic eating interventions; promoting social inclusion and community engagement; assisting individuals to develop healthy coping strategies and practical life skills; maintaining a safe environment in accordance with organisational policies and procedures; and participating in ongoing professional development, supervision and reflective practice. The post holder will receive regular supervision and support from a designated clinician and will be line managed by a Band 6 Senior Eating Disorder Practitioner.

Knowledge, training, qualifications and/or experience required to do the job:

• Experience of working in a supportive and enabling role.
• Understanding of mental health recovery and the factors that support or hinder the recovery process.
• Ability to support individuals in developing and working towards recovery goals and plans.
• Ability to work creatively and in an enabling, person-centred manner.
• Ability to maintain and model appropriate professional boundaries.
• Ability to undertake practical tasks and support daily living activities where appropriate.
• Understanding of the impact of stigma, discrimination, equality and diversity issues.
• Ability to manage stress effectively and prioritise workload.
• Strong understanding of confidentiality and information governance requirements.
• Excellent active listening skills.
• Awareness of the value of clinical supervision and reflective practice.
• Computer literacy and confidence using electronic systems.
• Good written and verbal communication skills.
• Knowledge of relevant legislation and best practice guidance.
• Willingness to undertake training and competency-based assessment in physical health monitoring, including venepuncture.
• Commitment to ongoing professional development and maintaining up-to-date knowledge of mental health and eating disorder care.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days' annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:Kirsty-Ann Burns, Team Lead, 0141 232 7055, Kirsty-ann.Burns@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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