Job overview
Please note that this job is not an eligible occupation for work visa sponsorship and as such we will be unable to progress your application if you do not otherwise have the right to work in the UK.
An exciting opportunity within Children's Services for a motivated individual to provide support to various clinical teams, based in Shrewsbury with an option to work from Telford also. The successful candidate will be encouraged to undertake a Level 3 Business Administration apprenticeship alongside this role.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
The successful candidate will possess outstanding customer service skills, be able to communicate effectively and exhibit a professional telephone manner.
You will be required to undertake a variety of administrative duties including receiving and processing referrals, appointment bookings, and managing enquires from service users and healthcare professionals. The post holder will need to be highly organised and able to efficiently manage workloads. You will be friendly and approachable and have a positive attitude to work.
As a supportive management team, we are keen to foster career progression and encourage staff to consider training opportunities to further enhance their skillset. Working closely with teams across the children's admin hub, you will have full insight into varied job roles and work collaboratively to achieve shared objectives.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person specification
Other
Essential
- Ability to meet the travel needs of the post
Experience
Essential
- Demonstrable general administration experience
- Experience of data entering
- Evidence of working with Microsoft programmes
Knowledge and Skills
Essential
- Good communication skills, both written and verbal
- Good organisational skills, pleasant and helpful telephone manner, well motivated, able to act on own initiative but willing to take direction.
Training and Qualifications
Essential
- Good standard of education (e.g GCSE level or equivalent)
- RSA II or demonstrated equivalent
- Business Administration qualification or demonstrated admin experience
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Applying for this NHS job
This advert is for Healthcare Administrator with Shropshire Community Health NHS Trust in Shrewsbury, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum/pro rata. The contract type is Permanent. The application deadline is 02 Aug 2026.
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