Job overview
The Health Records Co-ordinator will have delegated operational management of the Acute Health Records Services and will be responsible for providing an essential support service in the continuing care of patients, ensuring that the case notes are at the right place at the right time.
To actively promote the vision for the Health Records Service working towards a digital records future and support the delivery of modernisation plans for Health Records. This will require the post holder to support with the delivery of the Health Records Operational Plan by supporting the Assistant Health Records Site Manager.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The Health Records Co-ordinator will assist in the strategic development of the Health Records Service through efficient supervision of the staff, they will support the Assistant Health Records Site Manager with the day-to-day operations of the service at their site so that they provide a high quality, efficient and effective service that supports patient care.
Ensuing the Health Records service is delivered and sustained, meeting the needs of the users and service standards. They will be required to ensure departmental operational objectives are met, improving the availability, quality, and security of casenotes in accordance with the Health Records Management Procedure and relevant legislation.
The post holder will be expected to work flexible hours on a planned basis, to ensure that support is provided for staff working out of core hours.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
Essential
- Experience of leading, influencing and negotiating a team within an operational service.
- Experience of managing/directing staff
- Experience of assisting with improvement
Desirable
- Supervisory experience or experience working within the Health Records Department
Aptitude and Abilities
Essential
- Ability to concentrate and make decisions on a variety of tasks and changing priorities
- Ability to sustain accuracy/attention to detail of work and achieve a consistently high standard with a demanding work load.
- Ability to develop and maintain effective team working and working relationships
Desirable
- Conflict resolution skills
Qualifications and/or Knowledge
Essential
- NVQ Level 4 or equivalent experience / level of work experience and knowledge
- ILM Level 2 Management Qualification or equivalent experience / level of work experience and knowledge. Willingness to complete within 2 years if not held.
- Knowledge and understanding of the role of supporting/supervising a team of staff.
Desirable
- Knowledge of NHS Records Management legislation
- Evidence of Continual Professional Development
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Applying for this NHS job
This advert is for Health Records Coordinator with Betsi Cadwaladr University Health Board in Bangor, North Wales, Wales. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,819 - £31,626 per annum. The contract type is Permanent. The application deadline is 11 Aug 2026.
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