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Job overview
An exciting opportunity for a Healthcare Support Worker /Customer Care Officer(HCSW/CCO) post has arisen in Haringey Sexual Health Services- Young People/Long Acting Contraception (LARC).
We are looking for a motivated and enthusiastic healthcare support worker with an interest in sexual and reproductive health to join our services within Central and North West London NHS Foundation Trust. This is a 22.5 hour per week permanent position within our Sexual and Reproductive Health Services based in Haringey.
The successful applicant will be required to rotate between the clinics in Haringey but periodically may be required to work at other services within the Directorate of Sexual & Reproductive Health. This post will require working evenings and some weekends. In addition, the postholder will work with the nursing team to deliver clinical outreach sessions to reach vulnerable young people.
We offer a supportive, friendly environment, which is both challenging and rewarding. We have a genuine and active commitment to education and staff professional development. The role will provide the opportunity to gain valuable experience in sexual and reproductive health working as part of a multidisciplinary team.
Informal visits are encouraged if short-listed
Interview date: 07/08/2026
We reserve the right to close this advert early if we receive a high volume of applications. Please apply as soon as possible.
Main duties of the job
For the position you will be:-
- A highly motivated individual
- Demonstrate an active interest in Sexual and Reproductive Health
- You will have a non-judgmental approach to sexual health and reproductive health.
- Possess excellent communication and interpersonal skills
- Have the ability to work within a team
- Computer literate – full training will be given for our computer system
Detailed job description and main responsibilities
The post holder will support the multidisciplinary team, working under the supervision of registered nurses. Register patients onto the clinical system and perform administrative tasks associated with clinical services and will assist patients through the clinic. Chaperone doctors and nurses. Carry out venepuncture Manage asymptomatic male and female patients through the service, screen for sexually transmitted infections including HIV. The post holder will keep the material resources of the clinic well stocked and in good order. Establish and maintain communication with people on routine and operational matters. Contributes to own personal development. Assist in maintaining own and other health, safety and security. Assist in maintaining and developing services. Ensure own actions help to maintain quality. Ensure own actions support equality, diversity and rights.
Person specification
Experience
Essential
- Works with young people
- Experience working in sexual health
Desirable
- Working with members of the public
- Working with people from diverse backgrounds
- Work related experience in healthcare setting
Knowledge & Skills
Essential
- NVQ Level 3 relevant to post or relevant experience in healthcare setting/NHS or similar
Desirable
- Phlebotomy skills
Skills & Abilities
Essential
- Team worker – works well with other members of staff for the benefit of patients
- Communication skills – listens attentively and speaks clearly and confidentiality; able to converse with a variety of people
- Able to understand and follow instruction, asking questions when necessary
- Flexibility – able to change quickly from one task to another
- Willing to work flexible hours as per the needs of the service
- Adaptability – learns quickly and able to change from one way of doing something to another
- Record keeping – concise and legible signed entries
- Ability to work independently
- Organisational skills – keeping stores and work environment tidy and orderly
- Able to use own initiative
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Applying for this NHS job
This advert is for Health Care Support Worker/Customer Care Officer with Central and North West London NHS Foundation Trust in London, London, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £31,554 - £33,270 per annum inc HCAS pro rata. The contract type is Permanent. The application deadline is 24 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (10 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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