Health care support worker

Job overview

The Band 3 Healthcare Support Worker will work as part of the Dermatology team, supporting nurses and clinicians in the delivery of high-quality patient care.

Duties include assisting with clinics and procedures, supporting patient flow, maintaining clinical areas and equipment, and providing compassionate care to patients attending the service.

The post holder will contribute to a safe, efficient, and patient-focused environment while working under the supervision of registered healthcare professionals.

Main duties of the job

Main Duties of the Job – Band 3 Healthcare Support Worker

• Support patients and provide high-quality care within outpatient clinics.
• Assist nurses and clinicians with clinical procedures and examinations.
• Record baseline observations, blood glucose monitoring, urinalysis, and BMI measurements.
• Act as a chaperone and advocate for patients during consultations and procedures.
• Maintain stock levels and ensure clinical areas are clean, tidy, and well-equipped.
• Clean, maintain, and safely store clinical equipment, reporting any faults as required.
• Support infection prevention and control by preparing and cleaning patient areas.
• Communicate effectively with patients, visitors, and members of the multidisciplinary team.
• Use Trust IT systems to support patient administration, admissions, discharges, and clinical documentation.
• Participate in mandatory training, appraisal, and ongoing professional development.
• Support and assist new members of staff within the department.
• Escalate concerns and seek assistance promptly to ensure patient safety and high standards of care.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.