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Job overview
We are currently in the process of expanding the nursing team based within the outpatient department at St Bartholomew’s Hospital located within the City of London. We are looking to recruit an enthusiastic and hardworking Health Care Support Worker (HCSW) to join us in this exciting and varied area of nursing.
The outpatient team moved to a brand new purpose built outpatient department designed to meet specific outpatient requirements for patients and staff. The clinics are based mainly around Cardiology, Specialist Cardiology, Oncology, Endocrine and Diabetes. The clinics are operated between a team of specialist doctors, Clinical Nurse Specialists, physiotherapists, dieticians, pharmacist and clinical psychologists. Successful candidates will be professionally and clinically supported within the larger outpatient nursing team.
As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
St. Bartholomew's Hospital is looking to recruit a Healthcare Support Worker (HCA) Band 3 who will work in Outpaitients. This post is open to individuals who are both experienced Healthcare Support Workers as well as attracting individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary
The outpatient team moved to a brand new purpose built outpatient department designed to meet specific outpatient requirements for patients and staff. The clinics are based mainly around cardiology, specialist cardiology, oncology, endocrine and diabetes. The clinics are operated between a team of specialist doctors, Clinical Nurse Specialists, physiotherapists, dieticians, pharmacist and clinical psychologist. Successful candidates will be professionally and clinically supported within the larger outpatient nursing team.
To arrange an informal visit or to discuss this post further please contact Sister Diane Campbell / Ariadne Agapito / Sneha Francis or Charge Nurse Armando Robles on 020 3465 7392.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Skills
Essential
- Evidence of providing high quality care.
- To be aware of incident reporting systems and escalation processes.
- Evidence of effective interpersonal skills
- Evidence of good organisational skills
- Self-motivated to work under minimal direct supervision.
- Ability to work as part of a team
- Good communication skills, written and verbal.
- Basic keyboard/ computer skills (e.g. ability to enter patient data onto computer records).
- Contributes to updating patient records.
- To always protect and maintain patient confidentiality and follow information governance policies and procedures.
Desirable
- Prepared to undertake further training to develop the necessary competencies and skills
- Depending on specific service arrangements, to supervise and train more junior staff.
Knowledge
Essential
- Awareness of health and safety at work. e.g. manual handling skills, infection control measures.
- Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy.
Experience
Essential
- Demonstrable experience of working in a clinical healthcare setting.
- Experience of working with the public and demonstrating strong customer care skills
Desirable
- Minimum of 6 months experience in adult phlebotomy in a U.K. hospital.
Qualifications
Essential
- Completion of Care Certificate or equivalent.
- Basic literacy and numeracy skills (English and Math’s GCSEs or equivalent.)
- Evidence of ongoing personal development.
Desirable
- Level 2 support worker Apprenticeship
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Applying for this NHS job
This advert is for Health Care Support Worker with Barts Health NHS Trust in St Bartholomew's Hospital. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £31,554 - £33,270 per annum inc (pro rata). The contract type is Permanent. The application deadline is 09 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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