Job requirements
Essential
22 listedRequirements the employer expects applicants to meet.
- Experience
Experience of working with people, ideally in a front-line customer service role.
- BEHAVIOURS & VALUES
Flexibility in shift/working patterns to meet the needs of the service.
- BEHAVIOURS & VALUES
Works effectively as a team.
- BEHAVIOURS & VALUES
Is of good health and good character
- BEHAVIOURS & VALUES
Willing to accept additional responsibilities as delegated by senior staff.
- BEHAVIOURS & VALUES
Always acts with honesty and integrity.
- BEHAVIOURS & VALUES
Professional approach.
- BEHAVIOURS & VALUES
Displays BHT Values
- Skills, Abilities & Knowledge
An understanding of the importance of patient confidentially and privacy.
- Skills, Abilities & Knowledge
Demonstrates a caring, compassionate and empathetic approach to patient’s and colleagues, whilst having a professional approach.
- Skills, Abilities & Knowledge
Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
- Skills, Abilities & Knowledge
Good verbal and written English communication skills.
- Skills, Abilities & Knowledge
The ability to respond with kindness and humanity to patients.
- Skills, Abilities & Knowledge
A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
- Skills, Abilities & Knowledge
Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post.
- Skills, Abilities & Knowledge
Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.
- Skills, Abilities & Knowledge
An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
- Skills, Abilities & Knowledge
A willingness to provide the highest standards of patient care including personal care.
- Skills, Abilities & Knowledge
Ability to work as part of a team
- Skills, Abilities & Knowledge
Good understanding of care needs relevant to patient’s in a hospital setting to include: Eating and drinking, Dignity and respect, Communication/conflict resolution, Handwashing and infection control, Hygiene needs, Safeguarding
- Skills, Abilities & Knowledge
Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
- Skills, Abilities & Knowledge
Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Experience of providing person centred care.
- Education, Qualifications & Training
Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
- Education, Qualifications & Training
Willing to work towards Level 2 functional skills (Math & English)
- Education, Qualifications & Training
Care Certificate/working towards
Job overview
We have Healthcare Assistant position in our busy and thriving Trauma and Orthopaedic Ward working at Stoke Mandeville Hospital as part of Buckinghamshire Healthcare NHS Trust.
Main duties of the job
- Ensure the safety of patients at all times and report any hazards.
- Adhere to the Trust policy to deliver safe and compassionate care to our patients.
- Provide direct care and support with activities of daily living such as washing, dressing, feeding of patients on the ward.
- Participate actively in maintain the bays and equipments clean and tidy and correctly stored.
- Report faulty equipment in need of repair
- Report to staff nurse, nurse in charge, ward sister.
- Maintain a clear and costumer centered communication with patients and their families.
- Answer patient call-bells and take appropriate action.
- Answer telephone in the correct manner and take messages as appropriate.
- Assist in the general cleanliness and tidiness of ward area including kitchen, sluice and storerooms.
- Following appropriate training and when deemed competent, use equipment within own department at the direction of nurse in charge.
- Participate in an annual performance review.
- Understand the importance of fire precautions and is aware of hospital policy regarding emergency procedures for example fire, cardiac arrest and major incident.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Health Care Support Worker - Ward 2 Trauma with Buckinghamshire Healthcare NHS Trust in Aylesbury, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum (pro rata for part time). The contract type is Permanent. The application deadline is 16 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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