Head of Quality Standards

Job overview

Are you a registered professional with a passion for quality and continuous improvement? Do you believe that strong, effective approaches are key to delivering best practice and improving outcomes for the communities we serve?

We are looking for a tenacious, confident, and adaptable individual who is naturally curious and brings excellent organisational, engagement, and communication skills. You’ll be comfortable working both independently and as part of a dynamic, creative, and motivated team.

This is a unique and rewarding role that operates across the entire Trust, with key responsibilities including:

• Performance standards and management
• Policy development
• Quality reporting
• Clinical leadership
• Collaboration with external stakeholders

Please note: This role is a 18.75 hour job share.

Main duties of the job

• Plan, coordinate, and deliver a broad range of quality assurance activities
• Use data and insight to provide assurance on service quality and identify improvement priorities
• Support continuous improvement initiatives to enhance health outcomes, patient safety, and overall experience
• Provide expert guidance and support across all departments within the Trust
• Ensure the Trust can demonstrate high standards of care and provide assurance to internal and external stakeholders

You will have the authority and autonomy to:

• Monitor and review the quality of services across the Trust
• Intervene where necessary to protect patient care and safety

Detailed job description and main responsibilities

The NSFT Quality Team is committed to developing a robust, organisation-wide approach to total quality management, focused on improving service user experience.

In this role, you will:

• Lead the development of innovative and effective systems that support the delivery of high-quality care
• Drive the quality assurance and quality control agenda across all services
• Monitor performance and hold Localities and services accountable for maintaining high-quality standards
• Ensure that performance challenges are addressed proactively to safeguard quality, safety, and patient experience

You will work closely with the Directors for Safer Care and Quality to support delivery of Trust objectives, particularly where performance impacts on care quality and outcomes.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.