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Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Skills
Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- Skills
A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts
- Skills
Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
- Skills
Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
- Skills
Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
- Skills
Initiate, develop, coordinate and implement business planning processes on behalf of the Care Grou
- Skills
Coordinate and lead Care Group activity to meet challenging performance targets within tight financial controls
- Skills
Implement agreed policy on behalf of the Care Group and ensure successful implementation
- Knowledge
Understanding and appreciation of diversity
- Knowledge
Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Knowledge
Principles and impact of the NHS Constitution
- Knowledge
Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
- Experience
Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls
- Qualifications
Degree level or equivalent extensive experience
- Qualifications
Management qualification, MBA or equivalent extensive experience
Desirable
2 listedAdditional qualities the employer would prefer.
- Skills
Research detailed information, and use audit skills to applying findings to influence practice and develop business cases/plans
- Knowledge
Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Job overview
Main duties of the job
We are looking for an experienced Operational Manager to work in collaboration with internal and external system partners to deliver on the Care Group’s operational and financial performance. You will take a lead role in both shaping and delivering the Care Group’s strategy in conjunction with both the Divisional and Trust’s overall strategies and objectives.
The post holder will report to the Associate Divisional Director of Operations and be accountable for the overall operational management of all patient services within the scope of the role and will be expected to make a positive contribution to the design and delivery of the services within their area.
As an experienced operational leader, the post holder will provide professional leadership for a multi-disciplinary team and will take responsibility for the development and modernisation of the service, working with partner agencies in order to optimise opportunities for joint working in association with agreed plans. They will also take responsibility for the business planning process to ensure that clear plans are communicated, actioned, and delivered in a timely manner on behalf of the Director of Operations. In conjunction with the Director of Operations and Associate Director of Operations you will provide both strategic and operational leadership support to the clinical and operational teams
Detailed job description and main responsibilities
- Degree level or equivalent extensive experience
- Management qualification, MBA or equivalent extensive experience
- Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
- Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Principles and impact of the NHS Constitution
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health
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Applying for this NHS job
This advert is for Head of Operations with Liverpool University Hospitals NHS Foundation Trust in Liverpool, England. It is listed as a Band 8 Head of service role. The advertised salary is £79,504 - £91,609 per annum. The contract type is 12 months (Fixed term). The application deadline is 28 Oct 2026.
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