Job overview
Provide broad strategic leadership and operationally lead multiple patient-centred Mental Health Services in Powys. This role includes direct responsibility for the following services: - Community Mental Health Teams, Adult and Older Adult, Dementia Home Treatment Teams, Memory Assessment Service, Crisis Resolution and Home Treatment Teams, Older adult in-patient units, Adult acute mental health in-patient unit, Neurodiversity/Integrated Autism Service, Suicide and Self Harm Prevention and Postvention, Specialist Perinatal. • Work as a member of the PTHB Mental Health Department’s Senior Management Team, strategically planning sustainable models of care whilst ensuring compliance with mental health legislation. • Manage the delivery of highly effective mental health clinical services, overseeing budgets and developing contingency plans to always maintain safe services.
Main duties of the job
Leadership and Management • Responsible for the safe and effective delivery of operational mental health services – including community mental health and in-patient services. • Line-manage operational managers for mental health services and ensure that effective clinical and operational systems are in place to ensure safety and continuity of care to patients.
Strategically contribute to planning for sustainable models of care, leading collaborative approaches for service design with all PTHB services and partner organisations with responsibility for shaping future Mental Health Services in line with Better Together and the National Mental Health and Wellbeing Strategy 2025-35. • Work with the senior managers for mental health to motivate and ensure clinical teams provide safe, effective, modern mental health services. Directly line manager for 9 roles including service managers and strategy managers. • Ensure the appropriate operational, professional, strategic, managerial and financial arrangements are in place for operational mental health services.
Detailed job description and main responsibilities
We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Other
Essential
- Objectivity, drive and commitment in achieving high standards and delivery
- Adaptability, decisiveness and ability to exercise initiative
- Good teamwork, flexibility and professional, high-level of professional behaviour
- Develop and maintain strong relationships within the multi-agency NHS and broader stakeholder environment
- Provide feedback in a positive, practical and constructive way
- Ability to travel within the geographical area
- Manage the emotional and mental demands of the roles encompassed by the post
Experience
Essential
- Evidence of senior management experience
- Specialist skills relevant to area of service
- Managing/supervising a diverse team of healthcare professionals
- Assessing service performance in integrated services
- Working with Welsh Government policy development
- Initiating, managing and implementing change successfully
- Staff leadership and management, staff development and performance appraisal
- Actively engaging service users and carers in service delivery and planning
- Previous personal responsibility for delivering major service change programmes
Skills and Attributes
Essential
- A highly strategic thinker with ability to influence at all levels with good negotiation skills
- Analyse and interpret highly complex information from a variety of sources, including financial and service performance information
- Evaluate evidence and research for new service models
- Engage and build positive relationships with clinical teams, other agencies, senior managers, external advisors and stakeholders
- Initiate and conduct option appraisal, decision-making and problem-solving
- Develop strategic service business plans involving uncertainty and impact across PTHB
- IT skills – Microsoft Office including Word, MS Project and PowerPoint
- Plan and prioritise work flexibly and meet deadlines
- Interpret legislation and national guidance
- Manage direct communication of sensitive and complex information with public communities, in an emotive atmosphere
- Manage conflict and challenges effectively and constructively and be persuasive
- Persist when encountering resistance and opposition using tact and diplomacy
- Strong verbal, numeric and written communication skills
- Lead a team, motivate staff and create environment for high-performance team
- Absorb and understand issues quickly
Desirable
- Some ability to speak, read and/or write Welsh, or an eagerness to learn
Qualifications and Knowledge
Essential
- Relevant professional discipline or evidenced equivalent experience in similar role
- Registration with a clinical professional body
- Evidence of CPD
- Extensive knowledge of safety and quality systems and processes and translating into practice
- Knowledge of NHS operational and strategic service issues in health and social care
- Up-to-date knowledge of current legislation, guidance and policy initiatives which impact on mental health services
- Highly specialised theoretical and practical expertise in relevant profession
- Sound understanding of clinical governance and risk
- Management or leadership qualification
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Applying for this NHS job
This advert is for Head Of Operations Mental Health with Powys Teaching Health Board in Bronllys, West Wales, Wales. It is listed as a Band 8 Mental health professionals role. The advertised salary is £80,698 - £92,984 per annum. The contract type is Permanent. The application deadline is 21 Jul 2026.
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