Job overview
We are looking to appoint a 2x Support Coordinators to support the provision of high-quality patient care through dedicated administrative and clerical support and continuous improvement within the Head & Neck and Ophthalmology Centre.
Both posts are 37.5hrs per week, part time hours could be considered.
The successful applicant will be based at the Princess Royal Hospital but will be required at times to cross site work at The Royal Shrewsbury Hospital.
The post holder will receive full training and ongoing support to achieve their full potential. The post holder will be a point of contact for all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment and discharge.
The post holder will provide a patient focused service that supports the Head & Neck and Ophthalmology Coordinator and clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.
Main duties of the job
- Preparation, typing and distribution of information reports as required supporting the work of the centre co-ordinators within the centre.
- The collating of information and population of SQL/PTL reports used to monitor performance and manage demand and capacity for specialities within the centre.
- To provide 18 week clock validation support to the co-ordinators
- To take personal responsibility for self-development with regard to keeping up to date with computer software and NHS issues.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Knowledge
Essential
- Understanding of confidentiality/data protection issues.
Desirable
- Knowledge of NHS policies.
Education /Training
Essential
- 4 GCSE’s (C and above) or equivalent
- NVQ level 3 or equivalent qualification or experience
- Knowledge of Microsoft Office packages
Skills and Aptitudes
Essential
- High standard of grammar and spelling
- Team worker
Desirable
- Knowledge of NHS performance standards relating to Cancer and 18-week referral to treatment times
Special Requirements
Essential
- A requirement may be made to operate on another site within the Trust
Experience and Attainments
Essential
- Knowledge of RTT
- Knowledge of software programs
Desirable
- Experience of NHS working practices
- Previous office experience
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Shrewsbury
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Head & Neck Support Coordinator with Shrewsbury and Telford Hospital NHS Trust in Shrewsbury, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum/pro rata. The contract type is 12 months (Fixed Term). The application deadline is 04 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.