Location
Warwick, England
Salary
£28,392 - £31,157 per annum
Profession
Administrative and IT
Grade
Band 4
Deadline
28 Jul 2026
Contract Type
Permanent
Posted Date
14 Jul 2026
Medical Protection — the side of locally employed doctors from £83

Job overview

The post holder will play a key role in supporting the efficient delivery of the gynaecology cancer and RTT pathways by ensuring patients move through their diagnostic and treatment journey in a timely manner. This includes tracking and monitoring patients, managing RTT pathways, liaising with consultants, MDT coordinators, the 2WW team, histology, and administrative staff to ensure timely results and appointments. The post holder will also track and report against the 28-day Faster Diagnosis Standard (FDS) and 62-day targets.

Main duties of the job

The post holder will be responsible for the proactive coordination, tracking and management of gynaecology patient pathways, with specific responsibility for Cancer Waiting Time (CWT) and 18-week Referral to Treatment (RTT) pathways. The role ensures patients progress through diagnostic and treatment pathways in line with national standards, Trust policies and clinical priorities. The post holder will independently identify delays, escalate risks of breach, validate pathway data and work closely with multidisciplinary teams to support safe, timely and effective patient care.

Detailed job description and main responsibilities

Coordinate patients across 2WW, 28-day Faster Diagnosis (FDS), 31-day and 62-day cancer treatment standards. Liaise with diagnostic teams to prioritise and expedite colonoscopy, hysteroscopy, imaging, and other investigations. Track RTT pathways escalate long waiters approaching 26- and 52-week thresholds. Work closely with consultants, CNS teams, MDT coordinators, histology, and failsafe officers. Maintain high standards of pathway data quality, validation and reporting. Support clinicians, managers and administrative teams in delivering efficient patient pathways. Contribute to service improvement and pathway redesign initiatives. Liaise with MDT tracking coordinators to ensure accurate and up-to-date patient information. Escalate delays to Consultants, Service Managers, and the General Manager as appropriate. Chase histology results and escalate delays to minimise pathway breaches. Contribute to weekly PTL (Patient Tracking List) meetings, escalating potential breaches. Work closely with the Failsafe Officer to ensure follow-up appointments are arranged on time. Provide cover for Failsafe Officer when required Provide cover for reception and administrative tasks when required. Communication Skills and Working Relationships Communicate effectively with consultants, nursing staff, allied health professionals, administrative teams, cancer services, patient access teams and external providers. Provide clear and timely information regarding pathway progress, delays and risks of breach. Communicate complex or sensitive information relating to cancer pathways and RTT performance in a professional manner. Provide advice and guidance to staff on pathway rules, escalation processes and data requirements. Analytical and Judgement Skills Analyse complex patient pathways across multiple systems to identify delays and data inconsistencies. Apply national RTT and Cancer Waiting Time rules accurately. Use judgement to prioritise patients at highest risk of breach. Interpret performance reports and patient tracking lists. Planning and Organisational Skills Manage a high-volume caseload of complex patient pathways. Plan and organise own workload to meet competing deadlines. • Coordinate appointments, diagnostics, and treatments to minimise delays. Freedom to Act Work independently within national guidance, Trust policies, and local access standards. Use initiative to manage and escalate pathway issues appropriately. Responsibility for Patient Care Direct responsibility for coordinating patient pathways. Ensure equitable, timely and safe access to diagnostics and treatment. Responsibility for financial and physical resource Raise and process purchase orders Monitor and track locum hours and associated costs. Assist with submission and validation of timesheets. Support budget monitoring by tracking spends against allocated budgets and escalating variances where appropriate. Responsibility for Information Resources Maintain accurate and validated pathway data on Trust systems including EPR, Somerset and RTT tools.  Ensure compliance with Data Protection and Information Governance requirements. Mental and Emotional Effort Sustained concentration required to manage complex pathways.   Exposure to distressing cancer-related information and performance pressures.

Person specification

Skills

Essential

  • Good working knowledge of electronic Patient Administration System (PAS)
  • Articulate and able to communicate clearly: verbally and written
  • Competent to communicate complex and sensitive issues with all grades of staff and public
  • Good interpersonal skills – able to work as a team
  • Able to use initiative and show practical skills and dexterity
  • Experience of Excel, Access and PowerPoint
  • Advanced keyboard skills for data entry Strong organisational and prioritisation skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in using IT systems

Experience

Essential

  • Significant or more experience within a Health Records and Outpatient Department
  • Specialist knowledge of Health Records and Outpatients functions
  • Previous NHS administrative experience in a patient-facing or pathway-tracking role.
  • Understanding of cancer pathways, Referral to treatment (RTT) rules, and national performance standards.
  • Knowledge of 2WW, 28-day faster diagnosis standards (FDS), and 62-day standards.

Qualifications

Essential

  • Good general education or Equivalent experience gained through NHS work
  • Post basic qualifications to NVQ level/vocational level 3 or equivalent
  • Training and learning programmes/courses
  • Knowledge of secretarial and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience ie ECDL or equivalent

Personal Qualities

Essential

  • Responsible and reliable
  • Able to work effectively as a team member
  • Co-operative
  • Recognises own limitations
  • Receptive to change
  • Able to work autonomously and manage own workload

Desirable

  • Able to implement new ideas to benefit patients, staff and working environment

Other Job Requirements

Essential

  • Display a flexible approach to work and the ability to cope with changes in environment and new technology
  • Able to work under pressure and to deadlines
  • Keen to develop personal skills
  • Able to change duties at short notice

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Applying for this NHS job

This advert is for Gynaecology Coordinator with South Warwickshire University NHS Foundation Trust in Warwick, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 28 Jul 2026.

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