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Job overview
We are looking for a friendly, reliable and organised individual to join our administrative team within the busy Gastrointestinal Suspected Cancer Service.
You should have excellent communications skills and be effective in working closely with clinical and non-clinical staff, and have a flexible and patient centered approach.
You should also have previous administrative experience and be able to organise and prioritise your own workload.
An understanding of local and national NHS cancer targets would be desirable.
Flexibility, teamwork and a genuinely welcoming atmosphere are at the heart of how we operate.
This is a fantastic opportunity for someone who enjoys detailed work, problem‑solving and delivering great customer service.
Main duties of the job
You will be responsible for managing the referrals that come through to the GI Suspected Cancer Service.
Other duties will include:
Triaging suspected cancer referrals within set clinical guidelines and placing orders for diagnostic tests or outpatient appointments.
Booking patient appointments within local and national cancer targets using endoscopy and outpatient schedules, making effective use of available capacity.
Be responsible for sending pre-procedure preparation to a select cohort of patients.
Spread sheet data entry and daily management of patient results.
Typing clinical correspondence and posting letters.
Log into and manage incoming service call queue and respond to patient voicemails.
Dealing with telephone and email enquiries.
Minute taking for team meetings.
Stock collection and inventory.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on 12th July 2026.
Interviews are due to be held on 21st July 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Skills
Essential
- Ability to work as part of a team
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time keeping to schedule and deadlines
- Ability to allocate and monitor work of others
- Ability to use own initiative and work autonomously
- Ability to demonstrate leadership skills
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to store and safeguard confidential documents
Desirable
- Ability to requisition general stock
- Ability to develop templates for letters
Knowledge
Essential
- Understanding of confidentiality and data protection
- Sound knowledge of office procedures
- Understanding of customer service
- Good working knowledge of Microsoft Office packages
Desirable
- Knowledge of the Trust
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
- Awareness of NHS targets and Trust priorities
- Knowledge of ERS
Experience
Essential
- Experience of working in an office environment or reception service
- Secretarial and/or administrative experience including minute taking
- Prioritising, planning and organising own tasks
- Working within guidelines
- Data entry experience and documentation
- Experience of IT packages – Microsoft office
- Experience of producing documents
Desirable
- Previous experience of working in NHS
- Diary management
- Experience using ERS
Qualifications
Essential
- Educated to A level
Desirable
- NVQ level 3 Customer Service/ Business Admin
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
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Applying for this NHS job
This advert is for GI Cancer Administrator with Cambridge University Hospitals NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 p.a. pro rata. The contract type is Permanent. The application deadline is 12 Jul 2026.
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