Search for more NHS jobs in London
Job overview
The Freedom to Speak Up Officer will be a visible, approachable, and confident ambassador for the Freedom to Speak Up agenda across the Trust. This is a role for someone who thrives on connecting with people, whether through one‑to‑one conversations or by presenting to small or large groups, delivering huddles, briefings, and awareness sessions that strengthen staff understanding of how to speak up safely.
As a trusted point of contact, the Officer will ensure workers feel heard, supported, and protected, handling concerns with absolute confidentiality and complete impartiality. They will help staff navigate the right routes for raising issues, offering calm, balanced guidance at moments when people may feel vulnerable or unsure.
The postholder will also play a key part in increasing the visibility and accessibility of Freedom to Speak Up across both operational and corporate areas. By building relationships, being present in teams, and promoting early resolution, they will help embed a culture of openness, psychological safety, and fairness—a culture where speaking up is welcomed and acted upon.
This is an opportunity for someone who is passionate about people, integrity, and positive culture change, and who wants to make a meaningful difference to staff experience and patient safety.
Main duties of the job
- FTSU Communications — Lead Freedom to Speak Up communications and maintain clear, consistent key messages with the Communications team.
- Staff Engagement — Gather staff views, promote awareness, and ensure speaking‑up processes meet workers’ needs.
- Ambassador & National Network Support — Coordinate FTSU Ambassador, act as an escalation point, and support national engagement with the National Guardian’s Office.
- First Point of Contact — Provide impartial advice to staff raising concerns, including logging, signposting, and agreed case‑management tasks.
- Presentations & Visibility — Deliver presentations, huddles, and briefings to groups of all sizes and maintain strong visibility across operational areas.
- Reporting & Analysis — Produce regular reports, analyse trends, identify themes, and highlight learning across the Trust.
- Policy & Procedure Support — Assist with FTSU policy development and ensure procedures remain fit for purpose.
- Culture & Early Resolution — Promote openness, honesty, psychological safety, and encourage early resolution through local management teams.
- Risk & Learning Identification — Identify risks, extract lessons from concerns (including anonymous ones), and share learning with relevant departments.
- Collaboration & Compliance — Work with union representatives where needed and ensure compliance with national guidance and recommendations.
Detailed job description and main responsibilities
Please review the attached job description which will show the full list of the roles and responsibilities of this role
Person specification
Knowledge
Essential
- Exceptional communications skills (including producing excellent written information which is tailored to the needs of the audience and presenting information to large staff groups)
- To demonstrably show visibility and to log any concerns raised by staff and escalate as appropriate. This will include an element of case management.
- Ability to analyse information and statistics to produce clear, sound, accurate and reasoned findings, reports, conclusions and recommendations
Experience
Essential
- Understanding the practical operation of key processes in relation to the role including raising concerns, incident reporting, HR processes, appraisal, supervision and training
- Knowledge and experience of managing complex relationships
- Significant Experience of previously handling and raising concerns
Qualifications
Essential
- Has a broad knowledge of national policy in relation to the Freedom to Speak Up agenda
WhatsApp job alerts
Get instant WhatsApp alerts for Administrative and IT roles in London
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Freedom to Speak Up Officer with London Ambulance Service NHS Trust in London, London, England. It is listed as a Administrative and IT role. The advertised salary is £47,951 - £56,863 per annum. The contract type is Secondment: 12 months. The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.