Job overview
We have a team of staff working towards delivering requests for information under UK Data Protection Laws and under the Freedom of Information Act.
It is a busy role but the team are a good natured group of individuals who are friendly and supportive.
We will support some flexibility of working patterns which could include after a period of training a 4 day week with compressed hours or a 9 day fortnight (slightly longer shifts to support this). There is some flexibility to accommodate slightly reduced hours.
This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team. The post holder will also work with a small team delivering against Data Protection legislation for the provision of personal records upon request to a mandated time period. The post holder will work with a number of clinical and non clinical IT systems which they will be trained to use.
Main duties of the job
To mainly manage requests made under Freedom of Information and Environmental Information Regulations to ensure the Trust is legislatively compliant.
To record all activity for FOI/EIR on Datix to ensure we have a well-documented chronology of the requests from their acknowledgment to formal written response.
To support the Disclosure Team when able in the delivery of in excess of 300 disclosure Subject Access requests a month, including Health Records and Human Resources files
To answer calls from requestors to assist with their enquires.
To concentrate for long periods to ensure accuracy of work as our work is all measured against legal compliance.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Please note - sponsorship is unavailable for this role.
Person specification
Essential
Essential
- Must be able to concentrate for long periods in a busy office environment
not essential
Essential
- Previous experience of working in an NHS organisation
Desirable
- Knowledge of NHS IT systems
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Applying for this NHS job
This advert is for Freedom of Information and Data Protection Case Officer with Royal Cornwall Hospitals NHS Trust in Truro, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pa pro rata. The contract type is Permanent. The application deadline is 08 Jul 2026.
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