Fracture Clinic Administrator

Job summary

We are looking for a highly organised and motivated Fracture Clinic Administrator / Departmental Coordinator to join our Trauma and Orthopaedic team. This is a key administrative role supporting the efficient day-to-day running of fracture clinics across the Trust.

You will act as a central point of contact for patients, clinicians and other teams, ensuring smooth coordination of appointments and providing a professional and helpful service at all times.

Main duties of the job

• Manage patient appointments including booking, cancelling and rescheduling clinics via telephone, letter and face-to-face contact
• Act as a first point of contact, handling enquiries from patients, clinicians and external agencies in a professional and timely manner
• Maintain accurate and up-to-date patient records across Trust systems (e.g. PAS, Bluespier) Support the coordination and smooth running of fracture clinics and departmental activities Prepare, process and distribute correspondence, reports and clinic documentation
• Monitor and manage clinic stock levels, ordering supplies and liaising with suppliers as required
• Ensure all administrative processes comply with Trust policies, data protection and confidentiality standards
• Assist with data collection, reporting and audits to support service performance and improvement
• Work collaboratively with colleagues and provide cross-cover across sites and departments when required

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Details

• Date posted: 05 June 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 001339
• Job locations: Pinderfields Hospital, Aberford Road, Wakefield, West Yorkshire, WF1 4DG, United Kingdom

Job responsibilities

Essential person specification requirements

Qualifications

• GCSE English and Maths at grade C or above or equivalent
• RSA3 Word Processing or equivalent

Experience

• Previous experience of using Microsoft Word
• Ability to use initiative
• Dealing with the public both in person and on the phone

Knowledge and Awareness

• Awareness of own limitations.
• Confidentiality
• Keyboard skills
• Word-processing skills
• Computer Literacy

Skills and Abilities

• Ability to demonstrate literacy and numeracy skills
• Able to communicate clear and concise information both verbally and in writing
• Ability to prioritise own workload
• Experience of IT systems