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Job overview
We are looking to recruit a part-time float Ward Clerk (22.5 Hours p/w - Friday – Sunday. 08:00 – 16:00 TBC). The role of the Float Ward Clerk is vital to the BRHC as you will play an important role in ensuring high standards of administrative governance on a variety of our busy inpatient wards.
Responsibilities will include acting as the patient’s first point of contact on the ward(s), greeting and signposting patients and relatives, processing patients using CareFlow, liaising with colleagues to facilitate a smooth and timely stay with the hospital, and sending out patient information
Main duties of the job
Responsibilities will include acting as the patient’s first point of contact on the ward(s), greeting and signposting patients and relatives, processing patients using CareFlow, liaising with colleagues to facilitate a smooth and timely stay with the hospital, and sending out patient information. The maintenance of paper and electronic records is also a key element of this role. This right candidate will be responsible for setting high standards of patient care
Interpersonal and communication skills
- To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary.
- To show a caring and professional approach towards patients and visitors when carrying out all duties.
- Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Experience
Essential
- Experience using Microsoft Office
Desirable
- Previous experience of customer-facing work in a healthcare or public setting
- Previous NHS experience
- Experience using hospital-based IT systems
- Clerical/administration experience – preferably including reception work
Personal Qualities
Essential
- Flexible approach to duties
- Attention to detail
- Ability to work within a team
- Ability to work independently
- Honesty
Desirable
- Able to communicate clearly and act quickly in emergency
Education and Qualification
Desirable
- GCSE (or equivalent) Preferably Maths and English
Knowledge, skills and abilities
Desirable
- Experience using hospital-based IT systems
- Clerical/administration experience – preferably including reception work
- Experience of using Careflow
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Applying for this NHS job
This advert is for Float Ward Clerk with University Hospitals Bristol and Weston NHS Foundation Trust in Bristol, South West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pa pro rata. The contract type is Permanent. The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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