Facilities Support Assistant

Job overview

We are looking to recruit a Facilities Support Assistant to support the effective day‑to‑day running of Community Clinics and outside units across Bournemouth and Poole. The post holder will provide essential support to the Community Clinic Management Team, contributing to safe, clean, and welcoming environments for patients, staff, and visitors.

The role involves supporting cleaning and facilities standards, carrying out audits and risk assessments, managing stock and supplies, assisting with staff rotas, and liaising with Estates and Facilities colleagues regarding maintenance issues. The post holder will also provide reception and administrative cover when required and support health, safety, and security processes within clinics.

This is a varied, hands‑on role requiring flexibility, good organisational skills, and the ability to work independently across multiple sites while maintaining excellent standards of customer care and professionalism in line with Trust values.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service can present a valid DBS certificate instead of requiring a new check.

Main duties of the job

• Support the day‑to‑day operation of community clinics and outside units.
• Maintain cleaning and hygiene standards by carrying out audits, monitoring quality, and supporting domestic staff.
• Manage cleaning and facilities stock, including ordering, deliveries, and stock control.
• Assist with staff rotas, induction, training, and arranging sickness or holiday cover.Provide reception and administrative cover, delivering a courteous and professional service to patients, visitors, and staff.
• Liaise with Facilities, Estates, and other departments regarding maintenance, repairs, and building issues.
• Support health, safety, and security arrangements, including fire safety checks and clinic opening/closing.
• Travel between multiple sites and prioritise workload to meet service needs.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application.  However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience.  If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety.  If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]