Facilities Officer

Job summary

The Facilities Officer will support PML estates including its GP practices in maintaining safe, compliant, functional, and patient-focused healthcare environments. The post holder will coordinate facilities management activities and provide operational support for Health & Safety, premises compliance, and statutory requirements across multiple practice sites.

The role is responsible for ensuring that all premises meet the requirements of relevant legislation, NHS guidance, and Care Quality Commission (CQC) standards. Working closely with Practice Managers, clinical teams, contractors, and external agencies, the Facilities Officer will support with ensuring buildings and infrastructure remain safe, efficient, and fit for purpose.

The post holder will support the development and maintenance of robust Health & Safety systems, compliance monitoring programmes, risk management processes, and facilities-related projects

Main duties of the job

Facilities Management

Health and Safety Management

Statutory Compliance

Contractor and Supplier Compliance

Fire Safety

Governance and Regulatory Compliance

Quality Improvement

Communication and Relationship Management

About us

PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.

We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010

Details

• Date posted: 13 August 2026
• Pay scheme: Other
• Salary: £32,000 to £37,000 a year FTE, depending on experience.
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: E0176-26-0072
• Job locations: Principal Medical Ltd, 3 Barberry Place, Bicester, Oxfordshire, OX26 3HA, United Kingdom

Job responsibilities

• Coordinate day-to-day facilities management activities across PML estates including GP practices and headquarters.
• Act as the first point of contact for premises and facilities-related issues.
• Arrange planned preventative maintenance (PPM) and reactive maintenance works.
• Monitor service contracts and ensure delivery of agreed standards.
• Support the management of building infrastructure including: Heating and ventilation systems Lighting systems Security systems Fire detection and alarm systems CCTV systems Access control systems Water systems
• Maintain a comprehensive facilities asset register.
• Undertake regular premises inspections and quality audits.
• Coordinate office moves, refurbishment works, and minor capital projects.
• Ensure actions arising from facilities inspections are completed within agreed timescales.Health and Safety Management
• Support implementation of organisational Health & Safety policies and procedures.
• Promote a positive Health & Safety culture across all practices.
• Assist with the development, review, and monitoring of risk assessments.
• Conduct routine workplace Health & Safety inspections.
• Support investigation of accidents, incidents, and near misses.
• Ensure corrective actions are implemented and monitored.
• Maintain Health & Safety records and compliance documentation.
• Report significant risks or compliance concerns to the Director of Quality.Statutory Compliance
• Coordinate and monitor statutory inspections, testing, and maintenance programmes including: Fire risk assessments Fire alarm servicing Emergency lighting testing Legionella risk assessments and water monitoring Electrical Installation Condition Reports (EICR) Portable Appliance Testing (PAT) Gas safety inspections Asbestos management surveys Fixed wiring inspections Lifting equipment inspections where applicable Disability access compliance Security system servicing Maintain compliance trackers and ensure actions are completed within required timescales. Escalate overdue compliance matters appropriately. Ensure documentary evidence is available for inspection and audit purposes. Contractor and Supplier Compliance
• Coordinate approved contractors and suppliers.
• Verify contractor compliance documentation including: Public Liability Insurance Employer's Liability Insurance Risk Assessments Method Statements (RAMS) Professional accreditation
• Obtain quotations and support procurement processes.
• Monitor contractor performance and quality standards.
• Ensure contractors comply with site Health & Safety procedures.
• Ensure works are completed within agreed timescales and budgets.

Fire Safety Responsibilities

• Support implementation of organisational fire safety arrangements.
• Maintain records relating to fire safety compliance.
• Coordinate fire drills and evacuation exercises.
• Ensure fire evacuation procedures remain current.
• Monitor completion of fire risk assessment actions.
• Assist with staff awareness and training initiatives relating to fire safety.
• Support compliance with:
• Prepare compliance reports and performance information.
• Support internal and external audits.
• Maintain records in accordance with organisational governance requirements.
• Identify opportunities to improve facilities and premises management processes.
• Support service development and quality improvement initiatives.
• Contribute to business continuity and emergency planning activities.
• Participate in audits and action planning processes.
• Support environmental and sustainability initiatives.
• Develop effective working relationships with:
• Provide advice and guidance on facilities and Health & Safety matters.
• Communicate effectively with stakeholders regarding service disruptions and planned maintenance.

General Responsibilities

The post holder will:

• Maintain confidentiality at all times.
• Comply with organisational policies and procedures.
• Participate in mandatory and statutory training.
• Attend meetings as required.
• Undertake any other duties appropriate to the grade of the role.

Key Performance Indicators (KPIs)

• 100% completion of statutory compliance activities within required timescales.
• Completion of premises inspections in accordance with schedule.
• Reduction in outstanding maintenance issues.
• Timely completion of Health & Safety action plans.
• Positive outcomes from CQC inspections and audits.
• Achievement of agreed service level targets.
• Positive feedback from GP practices and stakeholders.
• Accurate maintenance of compliance records and evidence files.

PML Values

The post holder will be expected to demonstrate the NHS values of:

• Working together for patients
• Respect and dignity
• Commitment to quality of care
• Compassion
• Improving lives
• Everyone counts