Search for more NHS jobs in Manchester
Job summary
We are a friendly and supportive GP practice located in Central Manchester seeking a part time / full time experienced receptionist/administrative. It is an exciting opportunity for an enthusiastic individual to join our dynamic team.
Main duties of the job
The main duties of the position include answering the telephone, working at the reception front desk, managing and booking appointments, EMIS tasks, Docman scanning and attaching, handling emails, taking prescription requests, registering patients, and performing some general administrative duties. You will receive full support.
About us
West Point Medical Centre is a long-established GP surgery and training practice that is committed to preserve and enhance its good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.
Details
- Date posted: 15 July 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: A3462-26-0001
- Job locations: Westpoint Medical Centre, 167-169 Slade Lane, Manchester, M19 2AF, United Kingdom
Job responsibilities
To undertake a variety of reception and administration duties to assist in the smooth running of the Practice and provide a high level of service to patients, doctors, nurses and other members of the Practice team.
Main Duties
- Make new and follow-up patient appointments in a timely manner using the IT system (EMIS web)
- Receive and direct patients to the correct professional or service
- Act as chaperone
- Contact the interpretation service for patients as required
- Maintain accurate records of patient care in electronic format using the correct codes
- Prepare reception area for incoming colleagues, participate hand over between shifts
- Take telephone messages and general enquiries, direct as necessary to GP
- Process incoming and outgoing correspondence, including managing workflow tasks
- Manage all queries (including administrative queries) as necessary in an efficient manner
- Input data into the patient's healthcare records as necessary
- Support the team in the effective use of searches, audits and recalls
- Be aware of confidentiality and offer patients the opportunity to go to a confidentiality booth if they are distressed or imparting sensitive information
General
- Observe health and safety guidelines at all times
- Participate in any training programme implemented by the Practice
- Any other reasonable duties as necessary
Person specification
Experience
Essential
- Experience of working in a GP practice (Reception/Admin)
- IT skills (EMIS Web and Docman knowledge)
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Planning and organising
- Ability to perform under pressure
- Initiative and adaptability
- Team working
- Self-motivated
- Flexibility to work in shift patterns
Desirable
- Experience of working in a GP practice (Reception/Admin)
Qualifications
Essential
- GCSEs or equivalent qualifications with Grade B or above in English
- Excellent communication skills (Written and Oral)
WhatsApp job alerts
Get instant WhatsApp alerts for Administrative and IT roles in Manchester
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Experienced Medical Receptionist with West Point Medical Centre in Manchester, England. It is listed as a Administrative and IT role. The advertised salary is Depends on experience. The contract type is Permanent. The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.