Job overview
Act as the main point of contact for employees and managers using the ESR system, ensuring accounts and positions are accurately set up and functioning effectively. Work closely with corporate teams to support and maintain the smooth operation of the system
Main duties of the job
Managing 3 inboxes and teams channels, keeping data quality high and answering all queries within given KPI thresholds
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person specification
Skills
Essential
- Advanced IT skills including ability to maintain and administer IT system
- Proven customer service skills
Knowledge
Essential
- Good knowledge of ESR functionality and operational use
- Good knowledge of Microsoft packages
Qualifications
Essential
- Maths and English GCSE Level C or above
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Applying for this NHS job
This advert is for ESR Administrator with Norfolk and Suffolk NHS Foundation Trust in Norwich, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 gross per annum (pro rata). The contract type is Permanent. The application deadline is 02 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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