ENT Medical Secretary/PA

Job overview

We are delighted to offer an exciting opportunity to join our ENT Department as a full-time Medical Secretary. This role provides an excellent opportunity to advance your career in healthcare administration while contributing to a thriving surgical service.

We are seeking a candidate with experience within the NHS, who is enthusiastic, adaptable, and eager to develop their skills. The successful applicant will demonstrate excellent communication skills, strong teamworking abilities, and the capability to liaise effectively with patients of all ages, clinicians at all levels, and managers both within the Trust and externally. Time management skills are essential to successfully balance the demands of a busy and varied workload.

The ENT Department is committed to delivering high-quality patient care and ensuring positive patient experiences, consistently reflecting the Trust’s values.

Main duties of the job

Provide comprehensive secretarial and administrative support at a senior level to Consultants and clinical teams within the department.

Produce, format, and manage complex documents—including reports and minutes of meetings—ensuring clarity, accuracy, and an organised presentation.

Maintain an efficient file management system, ensuring documents and records are easily accessible and up to date.

Monitor the functionality and turnaround time of the off-site transcription service, identifying issues promptly and reporting them to the Specialty Manager to maintain service efficiency.

Detailed job description and main responsibilities

Please see attached the job description for more details on the main responsibilities for this role.