ENT Healthcare Support Worker

Job overview

A Band 3 Healthcare Support Worker in Ear, Nose, and Throat (ENT) assists clinicians in outpatient clinics and community settings. Key responsibilities include preparing clinic rooms, chaperoning during examinations, sterilizing equipment, and performing delegated clinical and administrative duties to support the multidisciplinary team.

Core duties typically include:

• Clinical Assistance: Chaperoning during ENT consultations and minor procedures, and supporting patients before, during, and after their clinic visits.
• Delegated Clinical Tasks: Carrying out clinical observations (such as blood pressure and temperature), venepuncture, taking swabs, and potentially performing specialized under-supervision tasks like smell testing.
• Equipment Decontamination: Following strict infection control policies to decontaminate, clean, and manage clinical instruments and scopes used in ENT procedures.
• Clinic Management: Preparing examination rooms, maintaining clinical stock levels, and ensuring a smooth, efficient clinic workflow.
• Administrative Duties: Updating patient records, managing appointment outcomes, and safely escalating any patient concerns to a registered nurse or doctor.

Please be advised that sponsorship is not eligible for this post.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Carrying out clinical observations (such as blood pressure and temperature)
• Venepuncture and cannulation
• Taking swabs
• Performing specialized under-supervision tasks like smell testing and / or microsuction.

Detailed job description and main responsibilities

Core duties typically include:

• Clinical Assistance: Chaperoning during ENT consultations and minor procedures, and supporting patients before, during, and after their clinic visits.
• Delegated Clinical Tasks: Carrying out clinical observations (such as blood pressure and temperature), venepuncture, taking swabs, and potentially performing specialized under-supervision tasks like smell testing.
• Equipment Decontamination: Following strict infection control policies to decontaminate, clean, and manage clinical instruments and scopes used in ENT procedures.
• Clinic Management: Preparing examination rooms, maintaining clinical stock levels, and ensuring a smooth, efficient clinic workflow.
• Administrative Duties: Updating patient records, managing appointment outcomes, and safely escalating any patient concerns to a registered nurse or doctor.

For further details please see the attached job decription.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.