Engagement Officer

Job summary

The Communications and Engagement Officer will lead on community engagement, partnership development and communications activity for the One You Kent Service across a defined locality (East or West Kent), supporting county-wide priorities where required.

The postholder will work at neighbourhood and community level to build strong, lasting relationships with local partners, raise awareness of the service and increase appropriate referrals. This includes engagement with a wide range of stakeholders such as local authorities, primary and secondary care, PCNs, leisure services, community and voluntary sector organisations and local residents.

Alongside face-to-face engagement, the role will take responsibility for delivering effective digital, marketing and media activity to promote One You Kent, ensuring consistent, engaging and accessible communications across all channels.

The role supports ABLs strengths-based, asset-based approach, focusing on partnership, co-production and innovation rather than duplication of existing provision. This is a varied, dynamic role requiring flexibility, organisation and confidence in working independently and collaboratively. No two days will be the same.

Main duties of the job

The postholder will support the delivery of the ABL Community Engagement Strategy across designated service areas, building strong relationships with local partners, GP practices, and Primary Care Networks to increase awareness of One You Kent and strengthen referral pathways. They will represent the service at local forums, events, and community meetings, contribute to co-production activities, and maintain accurate partnership records and databases.

The role will involve managing One You Kents social media platforms and digital communications, creating engaging and accessible content across websites, social media, email campaigns, and marketing materials. The postholder will work closely with ABLs central communications team to support campaigns, maintain digital platforms, and contribute to lead generation and service promotion, while identifying opportunities for innovation and continuous improvement.

In addition, the postholder will support media and promotional activity by identifying opportunities, drafting press releases and case studies, and contributing to coverage across print, broadcast, and online channels. They will also monitor and report on engagement, referral, and digital performance activity, provide updates against targets, and work flexibly across the service, including supporting events and occasional evening or weekend work where required.

About us

ABL Health Ltd is a dynamic, fastgrowing community health organisation with an ambitious vision to create healthier lives and stronger communities. As an experienced, CQCregistered provider of community health and wellbeing services, we are proud to deliver evidencebased, innovative and personcentred care that makes a real and lasting difference.

We work in partnership with individuals, communities and system partners to design and deliver services that are locally rooted, strengthsbased and responsive to need. Everything we do is driven by a commitment to reducing health inequalities, improving outcomes and ensuring people have access to the right support at the right time.

ABL is a valuesled organisation where people matter. We invest in our teams, encourage innovation and collaboration, and create an environment where ideas are welcomed, and professional development is supported. If you are passionate about improving population health, enjoy working at pace, and want to be part of a supportive, multidisciplinary team that shares a genuine commitment to making a difference, we would love to hear from you.

Details

• Date posted: 21 August 2026
• Pay scheme: Other
• Salary: £27,000 to £30,000 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working, Home or remote working
• Reference number: E0343-26-0028abl882b
• Job locations: Kent House, 81 Station Road, Ashford, TN23 1PP, United Kingdom

Job responsibilities

The Communications and Engagement Officer will lead on community engagement, partnership development, and communications activity for the One You Kent service across a defined locality, while supporting county-wide priorities where required. The postholder will build and maintain strong relationships with local partners, healthcare providers, community organisations, and residents to increase awareness of the service and strengthen referral pathways.

The role will involve delivering effective digital, marketing, and media activity across a range of channels, including managing social media, creating engaging content, supporting campaigns, and promoting the service through local media opportunities. The postholder will work closely with ABLs central communications team to ensure consistent, accessible, and high-quality communications that support service objectives and KPI delivery.

In addition, the postholder will contribute to co-production and service development activities, monitor and report on engagement and communications performance, and support continuous improvement across the service. This is a varied and flexible role requiring strong organisational skills, initiative, and the ability to work both independently and collaboratively, including occasional evening and weekend work where required.