Job overview
The overall purpose of the role is to:
- Provide a professional and efficient reception service to the Endoscopy day case unit, ensuring that all patients and visitors are welcomed to the department in an appropriate manner whilst adhering to the Trust Policy and Data Quality.
- Provide professional, comprehensive and effective administration support service to the administration, nursing and wider medical teams.
- The job will cover a 7 day service 8am - 18:30pm
Main duties of the job
Open and prioritise incoming post as Standard Operating Procedure.
Make and receive telephone calls and send correspondence as directed.
To provide administrative support service to the department including inputting of data.
Maintain department databases and spreadsheets as appropriate
Effective liaison with relevant wards and departments within the hospital and other providers, associated with the department to ensure a prompt and effective communication system.
To provide a welcoming and professional approach to all members of the public and staff attending the department.
Undertake general office duties including, answering the telephone, meet and greet, photocopying and filing.
Communicate department information to the management team as required.
Ensure that up-to-date written and electronic records are maintained in accordance with professional and Trust standards
Keep up-to-date with any computerised systems introduced and attend any training required.
Deputise for other team members during periods of absence.
Participate in annual appraisal. Identify and action own development needs and establish personal supervision/mentorship.
Participate in all mandatory training as required by the Trust.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Shortlisting
Essential
- Communication skills
- IT Skills at a basic level
- Team working
Desirable
- Lorenzo experience
- Previous NHS experience / Knowledge of NHS systems
- Clerical qualification
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Applying for this NHS job
This advert is for Endoscopy Receptionist WGH with University Hospitals of Morecambe Bay NHS Foundation Trust in Kendal, North West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pro rata. The contract type is Permanent. The application deadline is 28 Jul 2026.
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