Job overview
The ability to speak Level 3 Welsh is essential for this post
An exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Glan Clwyd Hospital.
You will work alongside the nursing staff, Doctors, the public, management and staff from internal and external sources through the provision of clerical duties.
High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.
You will have experience in an administrative role preferably worked with the public and be competent in IT in the workplace. Attention to detail and accurate data capture is paramount.
Endoscopy Booking Clerks
1 x 37.5 hours
Main duties of the job
All employees of the Health Board are required to demonstrate and embed the Values and Behaviour Statements in order for them to become an integral part of the post holder’s working life and to embed the principles into the culture of the organisation.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are essential
Person specification
Other
Essential
- Welsh Speaking (level 3)
Skills
Essential
- Excellent communication skills (written, verbal & telephone)
- Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
- Good keyboard skills for regular use of computer systems/I.T skills
- Able to concentrate on Administrative duties within a work pattern in an unpredictable environment with constant interruptions from Patients, medical staff and external agencies.
Desirable
- Competent in the use of Microsoft Office similar PAS system.
- Competent in the use of WPAS Patient Administration System
Experience
Essential
- Experience of working in a hospital
- Experience of dealing with the general public
- Ability to work as part of team.
Desirable
- Experience of working directly with Clinical Staff
- Previous waiting list management
- Hospital based clerical experience
Qualifications
Essential
- GCSE Maths and English A-C
- NVQ Level 3 or equivalent knowledge and experience
- I.T qualification or proven experience using Microsoft office packages
Desirable
- ECDL
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Applying for this NHS job
This advert is for Endoscopy Booking Clerk with Betsi Cadwaladr University Health Board in Endoscopy Unit. It is listed as a Administrative and IT role. The advertised salary is £26813.00 to £27890.00. The contract type is Permanent. The application deadline is 07 Sep 2026.
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