Job overview
An exciting opportunity has arisen within our Endoscopy Booking Office. We currently have a vacancy for an Admin Assistant to work 30 Hrs hours per week , 7.5 Hours per day 9am - 5pm the position is based at Eastbourne Hospital.
Days covered will need to be Thursdays and Fridays the other 2 week days can be discussed.
Certain days may be needed to support training in the beginning.
We would welcome applications from candidates who are an enthusiastic flexible team member who are motivated and conscientious individuals with excellent interpersonal skills.
Main duties of the job
You will need to be motivated, hardworking and have excellent administration and communication skills. The successful candidate needs to be a strong team member, conscientious and have a flexible approach. The main duties of this role is to provide an efficient and responsive admin support to the Endoscopy bookings team. Monitoring generic email accounts, adding waiting list entries to the PAS system and ensuring RTT clocks are started, being a point of contact for patients and colleagues, answering incoming calls and helping to monitor answer phone service. The successful candidate needs to be able to demonstrate excellent attention to detail, have the ability to juggle priorities, to be a strong team member and excellent communication skills are essential.
Detailed job description and main responsibilities
Please refer to the job description attached for full details on the role.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Skills
Essential
- Understanding of appointment systems.
Desirable
- Understanding of diagnostic and operative procedures.
Experience
Essential
- Use of electronic patient record systems such as the Patient Administration System (PAS)
- Previous experience working in NHS/waiting list administration
- Previous experience in dealing with members of the public.
- Experience using specialist IT applications in the work place
Desirable
- Previous experience dealing with people who may be distressed, upset or angry
Qualifications
Essential
- Educated to GCSE (or equivalent) to include English and Maths Grade C or above
- A Level / NVQ 3 (or equivalent) Administration or Customer Service knowledge and experience
- Additional training and skills to diploma level in IT
Desirable
- Waiting List management experience
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Applying for this NHS job
This advert is for Endoscopy Administrative Assistant with East Sussex Healthcare NHS Trust in St Leonards On Sea, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is Permanent. The application deadline is 27 Jul 2026.
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