Endocrinology Support Secretary

Job overview

A vacancy has arisen for an admin support secretary in the Endocrinology department at Birmingham Children's Hospital. The post holder will play an important role providing admin support to the specialist Nurses, junior Doctors, Consultants and Medical secretaries within this busy department. You will enjoy working within  a multi-disciplinary team and have the ability to relate and work closely with young people, parents and members of the public.

Main duties of the job

Typing letters/reports/discharge summaries from audio dictation as requested.

Arranging outpatient appointments as required, completing appropriate documentation and contacting families.

Arranging for patients to be seen for day case admissions when required.

Exercise judgment and initiative when problems arise by taking appropriate action to resolve the problem, or by referring the problem to the appropriate person.

Ensure letters and discharge summaries are sent out in accordance with the locally agreed time scales.

Receiving and acting upon telephone and email enquiries as appropriate.

Input and accessing patient data on the computer in accordance with Trust policy using EPIC, and E-mail systems.

To ensure team post is opened daily and dealt with accordingly.

Arrange meetings and appointments as necessary.

Putting together information packs for families and relevant nursing documentation.

Providing support to the Medical Secretaries.

Be versatile and adaptable to the demands of the team.

Imputing of procedural data.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.