Job overview
Bank Employee Relations Co-ordinator
The post holder will provide independent, professional Employee Relations advice and support to managers across the Trust, including managing a defined caseload of employee relations matters.
The role will analyse ER data and trends, provide insight and recommendations to improve organisational practice, and contribute to the development of policies and ER processes in support of a Just and Fair Culture.
The post holder will operate autonomously within agreed frameworks, interpreting policy and employment legislation, and escalating only highly complex or high-risk cases.
The postholder works closely with the Employee Relations Manager, HR Business Partner Team and the wider People Division directorate to ensure efficient administrative processes and timely communication across the team.
Main duties of the job
The Bank Employee Relations Co-ordinator role is required to provide essential operational support during the review of the Employee Relations operating model.
Whilst this work is being undertaken, there remains a business-critical need to maintain continuity and capacity across the Employee Relations function, including co-ordinating Job Evaluation/Consistency Checking, Policy Development/Review, Respect and Resolution processes, Employment Tribunal administration, and broader ER operational activity.
The role is pivotal in maintaining organisational resilience, ensuring critical employee relations services continue to operate effectively and efficiently, whilst allowing ER manager to focus on strategic service improvement priorities.
Monday to Friday 9am-5pm , 37.5 hrs per week
Detailed job description and main responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.
Person specification
Experience
Essential
- Previous experience in HR or administrative support roles.
- Experience in organising meetings, preparing documentation, and maintaining accurate records.
- Experience of accurate data entry into databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Desirable
- Experience in large HR environment.
Skills and Knowledge
Essential
- Strong organisational and administrative skills.
- Good verbal and written communication skills.
- Ability to manage multiple tasks and deadlines effectively.
- Excellent attention to detail and accuracy in record keeping.
- Ability to exercise judgement within policy frameworks and escalate appropriately
- Competent with IT, including MS Office and HR databases and standard Keyboard Skills.
Desirable
- Awareness of HR best practice.
- Experience preparing reports or dashboards
Education/Qualifications
Essential
- Educated to degree level or equivalent experience and/or equivalent experience in HR/administrative roles.
- Knowledge of HR and ER processes and Trust policies.
- CIPD Level 3/working towards or equivalent experience.
Desirable
- Knowledge of employment law
- CIPD Level 5 working towards or equivalent experience
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Applying for this NHS job
This advert is for Employee Relations Co-ordinator with Central London Community Healthcare NHS Trust in 1 Norfolk Square. It is listed as a Administrative and IT role. The advertised salary is £19.68. The contract type is Bank. The application deadline is 01 Sep 2026.
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