Job overview
Elective Bookings Officer (Band 3) 37.5 hours per week | Permanent
An exciting opportunity has arisen to join the Gynaecology Waiting List Bookings Team at Wexham Park Hospital as an Elective Bookings Officer.
In this vital role, you will play a key part in supporting patient care by coordinating and managing elective inpatient bookings. You’ll be responsible for scheduling and rescheduling procedures, ensuring patients receive timely and efficient service throughout their pathway.
Based at Frimley Park Hospital, this position offers a dynamic and supportive working environment where no two days are the same. You will work both independently and as part of a dedicated team, contributing to the smooth running of the service.
What we’re looking for:
- Strong organisational and communication skills
- Ability to manage multiple tasks with accuracy and attention to detail
- A proactive and flexible approach to work
- Team player with the confidence to work independently
This is a fantastic opportunity to develop your administrative skills within a busy NHS setting while making a real difference to patient experience.
Previous applicants need not to apply
Main duties of the job
The ideal candidate will:
- Demonstrate excellent communication skills, with confidence in handling both internal and external telephone enquiries.
- Have a flexible and proactive approach to work, with the ability to prioritise tasks and work effectively both independently and as part of a team.
- Show strong attention to detail, particularly in the accurate collection and recording of data.
- Understand the importance of meeting local and national targets and contribute positively to achieving them.
This role offers an excellent opportunity to develop your skills and experience within the Elective Bookings Team, working at Band 3 as part of a supportive and dynamic department.
Detailed job description and main responsibilities
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Person specification
Experience
Essential
- Experience of working in a hospital or busy office environment.
- Experience in difficult patient situations.
Desirable
- Call centre experience
- NHS experience
Qualifications
Essential
- GCSE English and Maths pass or equivalent
- ECDL or equivalent
- NVQ Level 2 Administration or equivalent practical knowledge
Skills and Knowledge
Essential
- Good communication skills both verbal and in writing
- Demonstrate attention to detail and accuracy when completing tasks
- Ability to work under pressure
- Ability to work using own initiative
- Excellent customer service skills and evidence of dealing with telephones and meeting targets
Desirable
- Good knowledge of NHS targets
- Knowledge of clinical and surgical procedures
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Applying for this NHS job
This advert is for Elective Bookings Officer with Frimley Health NHS Foundation Trust in Camberley, South East, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £27,106 - £28,850 per annum incl HCAS. The contract type is Permanent. The application deadline is 08 Jul 2026.
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