Job overview
An exciting opportunity has arisen to join a team of Flow Co-ordinators in the Emergency Department, Ysbyty Gwynedd.
The Flow Co-ordinators would work on a shift basis to cover 08.00 – 03.00, 7 days a week. There will be two shifts daily 08.00 – 18.00 and 17.00 – 03.00. You would be required to work weekends and bank holidays.
The successful candidate will be a member of the Emergency Department Team working to assist the Medical Team Leader (MTL) and the Nurse in Charge (NIC) with the monitoring and management of the flow of patients through the Department by facilitating an efficient, effective and timely management of the patient’s pathway.
You will possess a good standard of education, previous experience of working in an administrative or clinical setting and able to keep pace with a fast moving and highly demanding environment. You will need to be able to work as part of a team and be efficient and organised with your own workload.
Excellent communication skills are required as the post holder will support the clinical team to challenge the progress of patients’ journeys with all members of the clinical teams to include Consultants, Nursing, Support Services, Ambulance staff etc.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The post holder will be a member of the Emergency Department Team working to assist the Medical Team Leader (MTL) and the Nurse in Charge (NiC) with the monitoring and management of the flow of patients through the Department by facilitating an efficient, effective and timely management of the patient’s pathway. This monitoring and management should include, but is not limited to, patients in Triage, Resus, Majors, Minors and Fit2Sit.
The role will also ensure breaches of the 4 hour and 12 hour standards are monitored and escalated as required and that correct breach processes are adhered to.
Excellent communication skills are required as the post holder will support the clinical team to challenge the progress of patients’ journeys with all members of the clinical teams to include Consultants, Nursing, Support Services, Ambulance staff etc.
Detailed job description and main responsibilities
Comprehensive details of the role are outlined in the Job Description and Person Specification provided with this vacancy.
Person specification
Experience
Essential
- Previous experience of working in a busy environment
- Administrative experience, including typing skill
Desirable
- Welsh Speaker
Qualifications
Essential
- Educated in English and Maths to GCSE or equivalent standard
- NVQ Customer Care Level 3 or equivalent
- IT related qualification
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Applying for this NHS job
This advert is for ED Flow Co-ordinator with Betsi Cadwaladr University Health Board in Bangor, North Wales, Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum. The contract type is Permanent. The application deadline is 06 Aug 2026.
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