EBME Service Supervisor

Job overview

We are recruiting for a EBME Service Supervisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post holder is responsible for supporting the operational delivery of the EBME (Electro-Biomedical Engineering) service, ensuring the safe, reliable, and effective performance of medical devices across clinical departments. The role involves supervising the maintenance, repair, calibration, and lifecycle management of a wide range of medical equipment while ensuring compliance with regulatory standards, Trust policies, and safety requirements.

The position provides technical leadership to EBME engineers and technicians, allocating workloads, supporting complex fault diagnosis, and mentoring junior staff to maintain high technical standards. The post holder also manages preventative and reactive maintenance activities, investigates equipment failures and incidents, and ensures accurate documentation within the medical equipment management system.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

Working closely with clinical teams, IT departments, manufacturers, and suppliers, the role supports medical device connectivity, equipment procurement, installation, and commissioning of new technologies. The post holder contributes to service improvement initiatives, performance monitoring, and quality management processes to enhance equipment reliability, regulatory compliance, and overall EBME service delivery.

Supervise the day-to-day operational delivery of EBME services across clinical departments to ensure the safe, reliable and effective operation of medical devices.

Plan, coordinate and implement preventative maintenance (PPM) programs to achieve agreed maintenance compliance targets in line with regulatory requirements.

Ensure timely diagnosis, repair and calibration of a wide range of electrical, electronic and electromechanical medical equipment.

Manage and prioritize reactive maintenance requests and emergency equipment repairs to minimize disruption to clinical services

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.