Job overview
E-Rostering Co-ordinator – Band 4 (Permanent Full Time) x 1
An exciting new opportunity to join the E-Rostering Team within the Trust, delivering daily, weekly and monthly activities to support all Workforce staff including Nursing and Medical workforce to utilise and maintain the electronic rosters.
Full training on the RL Datix Suite will be provided for the appointable candidates, however a working knowledge of rostering systems, rota management and shared in box / diary management would be preferable.
These full time posts will be an integral part of the rostering team, providing day to day support and training for live rostered units and managers and will be based in an busy working office environment and from time to time may require some on-site meetings as appropriate.
Interacting closely with other HR teams, you will need to have a flexible approach to your work, as well as the ability to use your own initiative whilst working efficiently as part of the team.
Main duties of the job
To support the utilisation of e-Rostering across the organisation
To be the principle contact for the e-Rostering system, whether it be system support queries, internal requests for information or bespoke reporting, managing joiners and leavers or setting up new patterns on the system
To be a point of support to colleagues within the wider Rostering and Bank Teams
To monitor utilisation of the e-Rostering system to ensure best practice is being maintained and that the key stakeholders are aware of the support available from the Trust
To maintain and distribute support documentation and best practice guidance for the e-Rostering System
To recommend enhancements for the e-Rostering systems with the system provider and the Rostering Lead
To monitor effectiveness of the system and raise system support queries with the Supplier through to a state of resolve and escalating and concerns along the way
To monitor any system issues to ensure any downtime of the systems are escalated to the supplier at the earliest opportunity
To work collaboratively as required with the Rostering, Bank, Finance, HR and IT
To maintain user-guides and standard operating procedures and update the Intranet ensuring a consistent approach across the department and Trust wide
Detailed job description and main responsibilities
To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.
All NHS workers in England who have face to face contact with patients are encouraged to fully vaccinate against COVID 19. Please carefully consider this requirement when applying for this position
Person specification
Knowledge
Essential
- Good working knowledge of service delivery and working practices across hospital services
- A broad understanding of relevant policy, legislation drivers and their application to the relevant service area e.g. Data Protection, Confidentiality, Trust policies and procedures
- Excellent organisational and time management skills
Desirable
- Knowledge of e-rostering system and processes
- Knowledge of ESR system and processes
Experience
Essential
- Experience of providing technical information/ instructions to staff and managers
- Understanding of a range of work procedures and practices across the Trust underpinned by theoretical knowledge or equivalent experience
- Experience of effective use of a range of Microsoft
Desirable
- Experience of administration and development of an erostering and electronic staff record systems
Qualifications
Essential
- Knowledge of HR systems and procedures acquired through experience or NVQ level 3
- Diploma/HNC/NVQ 4 in Business Administration or Customer Service or significant knowledge and experience in relevant HR processes
Desirable
- Foundation level certificate in IT service management (or equivalent)
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Applying for this NHS job
This advert is for E-Rostering Co-ordinator with Wye Valley NHS Trust in Hereford, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 pa pro rata. The contract type is Permanent: 30 Hours per week. The application deadline is 05 Aug 2026.
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