E-Rostering Administrator

Job overview

This role is offered on a fixed term/secondment basis for 18 months at 25 hours per week. Hours to be worked over a minimum of 4 days/week.

Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment.

An exciting opportunity has arisen for an E-Rostering Administrator to join the E-Rostering Team at GHC.

The E-Rostering Administrator role will include providing day-to-day systems support, requiring someone who has strong IT and excel skills and knowledge of other Microsoft Office packages, together with effective interpersonal and communication skills (written and verbal), a can-do attitude and the confidence to support staff and managers to resolve their queries. The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload.

The E-Rostering Team is responsible for the development and maintenance of the trust E-Rostering System. We have over 150 live rotas to manage, as well as ensuring that payroll is accurate and submitted every week and every month. The team is also responsible for training managers and staff on how to use the system effectively and efficiently and supporting these staff in how to resolve any errors that may have occurred. The team are very supportive of each other and are always willing to support other colleagues as needed.

Main duties of the job

• -       To maintain and develop the E-Rostering utility across clinical and non-clinical services within the Trust -       To provide support in the use of the E-Rostering system to staff who use the system which will ensure that full benefits are realised. -       To provide support to staff members in the use of the web based E-Rostering system as and when required to enable staff to request shifts, and view their individual profiles. -       To carry out audits of the E-Rostering system ensuring that the system is used appropriately

To support implementation of new features of the system to enable a more streamlined service

• -      Run reports from the E-Rostering system to enable management overview of the use of the system.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Detailed job description and main responsibilities

• -      To assist in the maintenance and development of the Trust E-Rostering system. -      To work closely with service managers and staff to ensure that the rostering system is  used appropriately, efficiently and effectively -      Run reports from the E-Rostering system to enable management overview of the use of the system. -      To work effectively with team members to ensure that the rostering system reflects information held in ESR. -      Use ESR to maintain the integrity of both systems ensuring that any anomalies are fed back to workforce information colleagues. -      To run BI reports from ESR so that the E-Rostering system can be checked for accuracy. -      Provide E-Rostering support for staff and managers in the full use of the system, this will include the E-Rostering approval process. -      Maintain strict confidentiality over the holding and dissemination of personal information both within and outside of the organisation. -      To provide expert advice and guidance on all aspects of the E-Rostering system, which will include links to ESR and payroll. -      To work closely with staff bank colleagues so that all shifts are filled appropriately, maximising staffing efficiencies and ensuring continuity of service provision. -      To work effectively with the E-Rostering system provider so that the system is used to its full potential -      To carry out regular audits of the system to ensure that it is used appropriately, and that staff are paid correctly. -      To continuously strive for improvement in services -      To be a key contact for any system issues and work to resolve these effectively and in a timely manner.

Support managers and roster creators in the creation of work rosters. This may include providing advice and guidance on how to produce efficient, cost effective and fair rosters in line with the Trusts E-Rostering Policy

Provide first line support to staff and users experiencing difficulties accessing the system.

• -      To take on any additional duties that are commensurate with this post.

This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas