Dual Diagnosis Peer Navigator

Job overview

Are you passionate about using your lived experience to make a real difference in people’s lives?

We are looking for a Dual Diagnosis Peer Navigator to join our Enfield Dual Diagnosis Network, supporting individuals with co-occurring mental health and substance use needs, particularly those experiencing homelessness, rough sleeping or social exclusion.

You will play a key role in bridging mental health, substance misuse and community services, helping individuals navigate systems and stay engaged, especially during key transitions such as discharge from inpatient care.

The role includes providing practical, person-centred support, building trusting relationships, and working with a range of professionals and partner organisations. You will also contribute to work at Penrose Care Home, supporting engagement, co-facilitating groups and helping develop approaches to improve motivation and participation.

You will:

• Use lived experience to support and inspire recovery
• Help individuals access services across health, housing and community support
• Support safe transitions and reduce gaps between services
• Contribute to group work, workshops and co-produced activities

We are looking for someone who is compassionate, resilient, and able to engage people with complex needs, with strong communication skills and a commitment to recovery-focused, person-centred care.

Main duties of the job

As a Dual Diagnosis Peer Navigator, you will use your lived experience to support individuals with mental health and substance use needs to engage with services and progress in their recovery. You will build trusting, recovery-focused relationships and provide practical and emotional support, including accompanying individuals to appointments and helping them access services. You will support people during key transitions, particularly when leaving inpatient care, to ensure continuity and reduce risk of relapse or crisis. The role involves helping individuals navigate mental health, substance misuse, housing, sexual health and community services, with a focus on those who may be disengaged, including people experiencing homelessness, rough sleeping or social exclusion. You will work closely with professionals and partner organisations to support coordinated care. You will contribute to work within settings such as Penrose Care Home, supporting engagement, co-facilitating groups and workshops, and helping to develop approaches that improve participation and motivation. You will maintain accurate records and work in line with Trust policies, safeguarding and confidentiality requirements. What we’re looking for: lived experience of recovery, strong communication skills, a compassionate and non-judgemental approach, and the ability to engage individuals with complex needs as part of a team.

Detailed job description and main responsibilities

• Use your lived experience to build trusting, recovery-focused relationships and support service user engagement
• Provide practical and emotional support, including accompanying individuals to appointments and helping them access services
• Support individuals at key transition points, particularly pre- and post-discharge from inpatient services
• Help service users navigate mental health, substance misuse, housing, sexual health and community services
• Work proactively with individuals who may be disengaged from services, including those experiencing homelessness, rough sleeping or social exclusion
• Contribute to improving continuity of care and reducing gaps between services
• Support activity within partner settings such as Penrose Care Home, including engagement, group work and structured support approaches
• Co-produce and co-facilitate groups, workshops and recovery-focused activities
• Work in a trauma-informed, person-centred way, promoting recovery, independence and inclusion
• Maintain accurate records and carry out duties in line with Trust policies, safeguarding and confidentiality requirement

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.